Reviews

BUYWAKE
9 / 10
863 reviews
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95% of the customers recommend this company.

863 Reviews

Steven Van der holst

10/10

Always good !

Strengths

I can buy everything like a screw or a strap for my board

Improvements or suggestions

Vert well

vasilena rangelova

1/10

I made an order and transferred a payment a month ago and still nobody contacted me with the expected delivery date or any other related information.

Strengths

Still can't share any.

Improvements or suggestions

Provide feedback even if you're not able to ship.

Reply BUYWAKE:

Dear Vasilena,
we thank you for you review. We are sorry to hear that you are not happy with how thinks work out right now.
We can say that we have send you three updates of your order but... Dear Vasilena,
we thank you for you review. We are sorry to hear that you are not happy with how thinks work out right now.
We can say that we have send you three updates of your order but it seems that you did not receive them. Did you check your spambox? Is the emailadres correct we have?
please let us know so we can help you in the best possible way.
Kind regards,
sales Team Buystores.eu

Carlos Pérez Rodrigo

10/10

So professionals !!!

Strengths

Fast responses by mail and compliance with the delivery commitments

Improvements or suggestions

More products variety

Anders

10/10

Great board and excellent costumer service!!!

Strengths

Fast, friendly and now their business!

Improvements or suggestions

Just keep on keeping it up where it is!

Kent Clausen

7/10

Discover after a few days that you had withdrawn the money from the product I had ordered. after that I waited for a tracking number but this never came. then wrote to you that I was missing the... Discover after a few days that you had withdrawn the money from the product I had ordered. after that I waited for a tracking number but this never came. then wrote to you that I was missing the tracking number, and only there I am told that I should expect to get my product in 4-5 weeks. I had preferred i had sent an email about this. And also waited to withdrawn the money until the product i sendt.

Strengths

good responds time at the support team.

Improvements or suggestions

better informationen when the product it not sendt right away. Im still waiting for my ordrede.

Victor Vercruyssen

8/10

Good

Strengths

Webshop

Improvements or suggestions

Free returns?

Efthalia Petropoulou

6/10


Very slow delivery time (still havent received my product even thought I ve been asked to review)
While the delivery times on site says 5-6 working days- this is more than 15 now and...
Very slow delivery time (still havent received my product even thought I ve been asked to review)
While the delivery times on site says 5-6 working days- this is more than 15 now and still havent received my product

Strengths

Quick response on whatsup

Improvements or suggestions

Delivery times and updates on order

Reply BUYWAKE:

Dear Customer,
Sorry to hear you are experiencing issues with your delivery. With the current pandemic, parcels courriers cannot always ensure on-time delivery. We've checked the tracking... Dear Customer,
Sorry to hear you are experiencing issues with your delivery. With the current pandemic, parcels courriers cannot always ensure on-time delivery. We've checked the tracking details of your order and it seems like the package is being uphold in your country. We are in contact with our courrier as we speak to have them deliver your order as soon as possible.
Again, sorry for the inconvenience. We're doing our outmost getting your order delivered as soon as possible!

DAVID ROE

10/10

Very Good Service

Mark Wastell

7/10

Very good

Strengths

Good range of all types of gear

Improvements or suggestions

Free posting

dario cecchinato

9/10

Solved a little problem I had in very short time, boards are huge quality.

Strengths

Quick and reliable

Improvements or suggestions

No

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