Anmeldelser

21RUN
8.1 / 10
820 bedømmelser
Skriv en anmeldelse

86% af kunderne anbefaler denne virksomhed.

Kundeservice
7.8/10
Oplysninger på hjemmesiden
8.4/10
Leveringshastigheden
8/10
Bestil bekvemmelighed
8.6/10
Eftersalg
7/10

820 Anmeldelser

Fru. Trine Estrup

8/10

Skoene kom på 1 uge.

Styrker

Alt er godt

Forbedring eller tip

Skriv dog at der kan gå op til 8-10 dage, så bliver alle tilfredse.

Hr. Søren Mikkelsen

8/10

Hurtigt og effektivt.

Hr. Tore Mogensen

1/10

Extremely poor

Svar 21RUN:

Dear Tore,
I have seen that your shipment has not been delivered. It got lost at DHL. We regret this situation and understand that it is very annoying for you. We have started an investigation... Dear Tore,
I have seen that your shipment has not been delivered. It got lost at DHL. We regret this situation and understand that it is very annoying for you. We have started an investigation at DHL with the hope that this will yield something positive. Unfortunately, that shipment has been lost and we have refunded the purchase price.
We also offered you a new shipment, but you preferred a refund, which we did.
Kind regards,
Team 21RUN

Cianna Flyger

1/10

Jeg har ikke modtaget min pakke og kan ikke få fat i bring, som skulle have den.

Svar 21RUN:

Dear Cianna,
We regret that you did not have a good experience with us. I see that we have received your order back and you have indicated that you want a refund instead of a new shipment. We... Dear Cianna,
We regret that you did not have a good experience with us. I see that we have received your order back and you have indicated that you want a refund instead of a new shipment. We have refunded the purchase amount. I don't know exactly what went wrong.
I hope you will give us a second chance to show that we are a serious company. Customer service is a high priority for us.
Kind regards,
Team 21Run

Louise Overgaard Enevoldsen

10/10

Nem bestilling og hurtig levering

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