Anmeldelser

21RUN

8.1 / 10
820 bedømmelser
Skriv en anmeldelse

86% af kunderne anbefaler denne virksomhed.

Kundeservice
7.8/10
Oplysninger på hjemmesiden
8.4/10
Leveringshastigheden
8/10
Bestil bekvemmelighed
8.6/10
Eftersalg
7/10

820 Anmeldelser

Hr. Nils Sonqvist

8/10

Lidt for lang levering. Lidt bøvlet med afhentning kode


Peter A. Carstensen

7/10

Fint, når man ved præcis hvad man skal have.. Lidt lang ventetid


Rasmus Danielsen

1/10

Pakken aldrig leveret til pakkebutik

Svar 21RUN:

Dear Rasmus,
I've seen that the shipment hasn't arrived yet. This is very strange and of course we are going to help you. My colleague from customer service is going to start an investigation...
Dear Rasmus,
I've seen that the shipment hasn't arrived yet. This is very strange and of course we are going to help you. My colleague from customer service is going to start an investigation with DHL about your shipment and we will keep you informed about the status of your shipment. You can always contact customer service about such matters. I see you haven't, but we'll take care of it for you.
Kind regards,
Team 21RUN


Fam. Christensen

2/10

Man får ingen faktura

Styrker

Kundeservice svarer, men jeg får stadig ingen faktura !.

Forbedring eller tip

Fremsend faktura

Svar 21RUN:

Dear Fam.Christensen,
Thank you for your feedback. We send always immediately an order confirmation by email after you have placed the order. If you need an invoice, please contact customer...
Dear Fam.Christensen,
Thank you for your feedback. We send always immediately an order confirmation by email after you have placed the order. If you need an invoice, please contact customer service. We can make sure that you receive an invoice. We do not send invoices as standard because all information is on the order confirmation.
I wish you many happy kilometers with your new running shoes.
Kind regards,
Team 21RUN


Søren Johannessen

7/10

Super service og de har tingene hjemme


Helle Saugstrup

4/10

I haven't received my parcel after 14 days of waiting even though they charged me already

Svar 21RUN:

Dear Helle,
I see that you have already contacted customer service. Unfortunately, the shipment was lost, but we have already refunded the purchase amount. We apologize for the...
Dear Helle,
I see that you have already contacted customer service. Unfortunately, the shipment was lost, but we have already refunded the purchase amount. We apologize for the inconvenience.
Kind regards,
Team 21RUN


Katrine Panduro Lauge

5/10

Langsom levering

Svar 21RUN:

Dear Katrine,
Thank you for your feedback. We are very sorry that the shipment took so long. Our sincere apologies for this.
Kind regards,
Team 21RUN


Hr. Claus Gandløse

10/10

Super service og til tiden