Anmeldelser

21RUN

8.1 / 10
820 bedømmelser
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86% af kunderne anbefaler denne virksomhed.

Kundeservice
7.8/10
Oplysninger på hjemmesiden
8.4/10
Leveringshastigheden
8/10
Bestil bekvemmelighed
8.6/10
Eftersalg
7/10

820 Anmeldelser

Jens

6/10

Fik et par ødelagte solbriller med posten, skrev en mail og fik penge retur med det samme. Sætter dog lidt tvivl om Solbriller fra Goodr


Anonym

8/10

Hurtig levering, god oplevelse.

Forbedring eller tip

Når betalingen er gået igennem mangler der oplysning om at man vil modtage en mail med ordrenr.
Det tager forholdsvis lang tid mellem betaling og modtagelsen af mail med ordrenr.


Anonym

10/10

First note: Not everyone who orders from Denmark speaks Danish ;) next time you could offer maybe an English version option too
But my experience was: super kind customer service on the phone...
First note: Not everyone who orders from Denmark speaks Danish ;) next time you could offer maybe an English version option too
But my experience was: super kind customer service on the phone and fast acting service. Received my package within 3 working days

Forbedring eller tip

make sure there is a link to the English version


Anonym

10/10

Dejlig service og hurtig forsendelse/ modtagelse.


Anonym

1/10

Jeg bestilte en grå cap men fik leveret en blå

Svar 21RUN:

Dear Ullay,
Thank you for the feedback you gave us.
We are sorry that you rate us 1/10 as we try our utmost best to provide good customer service. We informed you we will pay back the...
Dear Ullay,
Thank you for the feedback you gave us.
We are sorry that you rate us 1/10 as we try our utmost best to provide good customer service. We informed you we will pay back the purchase amount AND we will refund the costs made for shipping back the cap. We are unable to provide a return label, but make sure you make no extra costs. We are not quite sure what more we can do.
We are looking forward to receiving the cap and closing this situation accordingly.
Best regards,
Running.shop


Henrik D Jakobsen

8/10

Super fin shop, leveringstiden kunne godt blive et par dage hurtigere.

Styrker

Besparelser i forhold til DK

Forbedring eller tip

Leveringstiden