Bad experience. Problem in shiping (more than 15 days waiting without receiving the item).
Strengths
Products
Improvements or tips
Improve customer service and solve issues without blaming third parties.
Reply 21RUN:
Dear Joao,
Unfortunately, your shipment experienced issues at DHL and we are still working on it. In the mean time, we issued a full refund to your PayPal account. We apologize for the inconvenience, but hope you agree we did the right thing here.
Best regards,
21RUN
Brigitte