Reviews

9.2 / 10
602 reviews
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96% of the customers recommend this company.

Delivery speed
10/10
Ease of ordering
9/10
Information on the website
9/10
Customer friendliness
2/10
Order status updates
10/10
Response time
2/10
After sales
5/10

iioote AB

5/10

Product shipped came with non functional FW, the manufacturer has started an investigation after we needed their support. You still have not responded to the email.

Strengths

N/A

Improvements or suggestions

Quicker response. I have earlier needed to call you when you ignored email questions.

Reply Antratek Electronics:

Dear iioote,
You had an extensive email correspondence with the manufacturer. The manufacturer responded always within a few hours and has solved the firmware issue for you. For us it is not clear what you mean with "you have not responded". Before and after this issue, we have received several emails from you to which we responded the same day.
Kind regards,
Antratek Electronics


Score on Antratek.com: 2.5/5
Recommendation Yes