Poor communication after making the order
Strengths
Interesting products
Improvements or suggestions
Automating the payment processes, similar to tme.eu
Reply Antratek Electronics:
Dear Anton Tonchev,
Thank you for your feedback.
First our sincere apologies for the delay and inconvenience. We overlooked the payment which resulted in us approving the order days too late, therefore the order was shipped 3 days after receiving your payment.
We will make sure to be more alert whilst checking our payment, so this won't happen with future orders.
We hope to welcome you back in our webshop despite the experience you have had this time.
Kind regards,
Antratek Electronics