Totally satisfactory
Strengths
The recipients of my book are impressed with the printing quality.
Your delivery company were good at keeping me informed of the actual time of delivery.
Improvements or suggestions
It would be useful to include in your FAQs the procedure for ordering an identical reprint. I sent you the covers and spine as separate files, which presumably you had to combine; if a reprint can be ordered by quoting the previous job number, this would save you having to combine the files again and perhaps you might offer a small saving for this.