I have been amazed, excited and delighted in equal measure by the quality of the end product and the speed with which, after a short delay, it was all finally concluded and dispatched.
Strengths
Clarity, efficiency and instant access to a knowledgeable person at the end of a phone - NO waiting in a queue!
Improvements or suggestions
On one occasion in the early stages, the phone lines were down. I waited a while then resumed contact by email and the phones were back.
In the event you found Copyshop UK with the help of Google, what search key words did you use?
Yours was the first in the self- publishing business that came up, the website was clear and the pricing right for me IF I could manage all the technicalities of preparing the files myself. A steep learning curve followed!