Reviews

8.3 / 10
237 reviews
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86% of the customers recommend this company.

Delivery speed
10/10
Ease of ordering
10/10
Information on the website
10/10
Order status updates
6/10
Response time
10/10
Customer-friendly
10/10
After sales
10/10

David Aronson

10/10

I ordered saddlebags for my racing bike.

Strengths

I received excellent advice. The delivery service was very fast.

Improvements or suggestions

Despite the excellent concealing I received over the phone, there was one weak spot. I was told that the Fast Rider saddlebags had a two-year guarantee. In fact, they have a five-year guarantee. Although I was very happy to have my bags delivered in four days, I feel that a fifteen-euro charge is rather expensive. I would have been willing to wait a little longer for a cheaper rate. Also…I have not sought after-sales support, but I can't get off this page without checking that category on the above checklist.


Score on Hollandbikeshop.com: 5/5
Would you recommend this company? Yes
FastRider saddlebags