I payed for roof box Thule Pacific 780 that was offered on their site together with shipping costs for Croatia. It is advetised that they will ship within 1-2 business days and that I'll be informed and get tracking number. After 4 days without any info, contacted and got explanation how farmers strike made colaps arround Hague and as soon as they ship item I'll be notifyed. After 2 day the canceled my order with explanation how my item is quote: "too big to be shipped"!?!? They didn't make PayPal refund so I opened case to protect myself and was waiting for refund. No any kind of response for another 2 days. Than send email with question about refund and got answer that because of PayPal dispute they will not make refund until theif decision!?!? because in that case I wil get money from them and PayPal?!?! not knowing that PayPal disputes are automatically closed after refund. They are either complitely ingorant or scammers! Whatever it is avoid this online shop!
