Reviews

8.3 / 10
237 reviews
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86% of the customers recommend this company.

Delivery speed
5/10
Ease of ordering
5/10
Information on the website
6/10
Order status updates
6/10
Response time
5/10
Customer-friendly
2/10
After sales
1/10

Robbert

1/10

I had bought a 3V Torpedo Shifter. It did not work well, I got a new one which broke after 4 months. I sent it back and got my money back under guarantee. But I did not get any sending costs back, both not from the original order as from returning the broken Shifter.
This I do not find fair, they deliver a faulty product, I get the money back which I paid for that product. But I do not get sending costs back even while it is their fault that the product was not good.
This is not what you expect from a good Webshop company!
Therefor I do not recommend this webshop.

Strengths

They have a huge choice of bike parts on their webshop.

Improvements or suggestions

See experience.


Score on Hollandbikeshop.com: 0.5/5
Would you recommend this company? No
Torpede 3V shifter.