Reviews

8.3 / 10
238 reviews
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86% of the customers recommend this company.

Delivery speed
5/10
Ease of ordering
6/10
Information on the website
5/10
Order status updates
3/10
Response time
6/10
Customer-friendly
7/10
After sales
5/10

Katri Rinta-Jaskari

6/10

Clear websites, where everything relevant about the products is explained and the pictures are good. I received a tracking code after ordering, but when I tried it a week after ordering, it didn't work at all. I tried for many days to track where my order was going, but I didn't succeed. The uncertainty bothered me, but luckily the order arrived. I was just wondering why it only became an email notification, and not a text message like usual.

Strengths

Good and clear websites.

Improvements or suggestions

Better communication about the stages of order transportation. I didn't know where my order was going for a long time.


Score on Hollandbikeshop.com: 3/5
Would you recommend this company? Yes
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