I purchased the exclusive Kaweco AL Sport Akkerman orange fountain pen directly from the PW Akkerman site. There was a complication during the payment process and I emailed the company directly. I received a very quick response and then proceeded to finalize my payment. A confirmation email was sent that same day and I was truly amazed at how quickly my pen was shipped and delivered! It only took four days from Amsterdam to the United States! I am thrilled with my beautiful new pen and the wonderful customer service I received from Rick Dekker at PW Akkerman.
