Wonderful Customer Service from P.W. Akkerman, with special thanks to Rick Dekker for his kindness and consideration. For sentimental reasons, to replace a special pen that had been lost, I was looking for a particular pen in a particular colour, and this company was the first that listened and didn't try to sell me something else they considered to be "just as good." I love my new pen, I use it every day and it makes me very happy. The cotton book bag that arrived with the parcel is lovely and perfect for carrying books home from the library. Thank you P.W. Akkerman.
