Reviews

9.2 / 10
791 reviews
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97% of the customers recommend this company.

Lee

4/10

Bad, they don't respond to support requests

Strengths

I bought two items the same but for different purposes. The surveillance option isn't so good and the after sales support is terrible/non-existent. The storage option I cannot fault and really like, no complaints with the device on this aspect. The surveillance device is going to be sent back for a refund.

Reply Innocam - Cameralicense.com:

Our opening hours are from 9am - 5pm CEST. Unfortunately your mail was received 6pm, in our closing time. With the weekend in between your email was answered a little slower than normally, but within our 1 workday reply policy.


Score on Synology License: 2/5
Would you recommend this company? Yes
Synology DS215J