Great. Never had an issue with any of your products yet
Strengths
Device compatibility, ease of use, multi platform function.
Reply Innocam - Cameralicense.com:
Dear Jeremy,
Thank you for your time taken to write us. And thank you for your suggestion to improve.
On certain brands we have an active agreement for trade-ins. Unfortunately Synology is not (yet?) amoung those. It must be a full circle with all the parties involved. Right now we don't have a second life program of our own.
We will surely review the upgrade service idea in one of our next internal meetings.
Thanks again and enjoy your DS216+!
All the best,
Joep @ INNOCAM