The experience was good delivery was a day late but I’m not sure if that’s the companies fault or the delivery provider. The website was very informative and directed me how to properly use every item.
Strengths
There are an abundance of information on how to use products and how each product works which is very informative
Reply The Shoe Care Shop Int.:
Dear Senthorn,
Thank you for your review.
I think you are confusing two valets on our website. You ordered the: Shoe care valet Saphir Deluxe - brown high gloss which doesn't come standard with a Renovateur cream. I think your original reasoning was to therefore order a Renovateur cream seperately maybe? The valet you are copying the text from in your email is one of our Shoe care valet Saphir Deluxe valets which does come standard with Renovateur, but is not the valet you ordered.
So I think there has been a misunderstanding. Thank you though for ordering with us.