Reviews

9.2 / 10
5033 reviews
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95% of the customers recommend this company.

Sherry Pilz

10/10

We loved visiting a few years ago, and now with COVID, we miss traveling. So nice to be able to order a piece to enjoy at home. The free shipping offer was so generous and much appreciated. I LOVED the thank you message from the president, (Van Gogh’s grandson?) at the conclusion of my purchase. I’ve never had that before and it made me feel special. Thank you. So glad to support the museum.

Improvements or suggestions

I’m looking forward to receiving it. Received a message from DHL that it would arrive yesterday. Went to extreme lengths to make sure someone was home, left notes on the door for the driver. The day came and went with no delivery, and in the evening I received an email from DHL that I thought was spam, because it said “Dear -;” with no name, asking me for my name, phone number, and contents of the package before customs would release the package. So I took a chance and filled it out. Then I received an email from DHL this morning confirming customs release, and telling me it may arrive Tuesday. Still excited, but thought DHL could have confirmed all of this sooner when shipped.


Score on Van Gogh Museum Shop-EN: 5/5
Would you recommend this company? Yes