I'm more than happy with my experience. First, I'd like to mention that I ordered from Spain and was worried how my order (a canvas print) was going to be handled on its journey from Holland to here. I work for a delivery company and see how things are packaged and didn't expect much (actually I expected the worse, just in case). Much to my surprise, the canvas arrived packed in several layers of stiff cardboard, foam and bubble wrap. Perfect! My hat off to you, Van Gogh Museum packagers.
The canvas print looks beautiful. The texture of the canvas and the print are impeccable. It just looks so great. Plus, it came with a certificate and Van Gogh Museum markings all over the back which made the experience even better.
The best part of all is that this is a gift for my partner and I know she’s going to love it.
Thanks guys!!
Improvements or suggestions
In my case, I ordered 2 different products. One was shipped right away, and the other had to be printed and would take a few more days to be shipped. I would've preferred to wait and receive both packages at the same time (a multipiece shipment) since I would only have to track 1 shipment instead of 2 (PS: you only sent me 1 tracking number; Package number 2 just showed up at my work). Plus, multi piece shipments are usually cheaper than individual ones.