Reviews

9.2 / 10
5033 reviews
Write a review

95% of the customers recommend this company.

George Meechan

5/10

Expensive. The items were not cheap, the shipping charges were expensive and the shipping company, DHL charged custom brokerage fees.

Improvements or suggestions

Have a shipping option to include regular parcel Post.

Reply Van Gogh Museum Shop:

Dear George Meechan,
Thank you for your and feedback regarding our shipping fee. All Van Gogh Museum Shop parcels are shipped with DHL Express and include track & trace. In this way we can guarantee a fast and safe delivery. We do realize that this is not the cheapest way to ship products, but we can guarantee you a secure and fast delivery.
The shipping fee is based on the weight and size of the package and your country of residence. The lowest price range is based on a weight from 0 till 4 kg. If you order just one piece, we can imagine the shipping fee is too high for you. Sometimes we do offer discounts to our newsletter subscribers, so we would like to recommend subscribing to our newsletter:
You can do so on the following page:
https://www.vangoghmuseumshop.com/en/newsletter 
Kind regards,
Van Gogh Museum Shop


Score on Van Gogh Museum Shop-EN: 2.5/5
Would you recommend this company? No