Ordering process good.
Improvements or suggestions
I ordered some glass tumblers, a calendar and a small towel. When I received the box I could here the glasses moving inside as there was no padding around them. I would recommend when sending fragile items across the world (I am in New Zealand) that some bubble wrap be placed in the box to cushion the items. I was amazed that the glasses were still intact.
Reply Van Gogh Museum Shop:
Dear customer,
Thank you very much for your review and your suggestion. Usually we do wrap fragile items in bubble wrap and I will check with my colleagues what happened to your order. I'm happy to hear that the glasses did arrive in one piece and we hope you will enjoy them.
Kind regards,
Saskia
Van Gogh Museum Shop