Takes way too long to respond to emails. Resulting in wrong size order being shipped
Improvements or suggestions
Reply to emails
Reply Van Gogh Museum Shop:
Dear Diane,
Thank you for your feedback!
When you've placed and paid for your order, it's prepared for transport almost immediately. This can also be read on our FAQ: https://www.vangoghmuseumshop.com/en/faqs.
We have eventhough tried to change it for you, but unfortunately, your order was already shipped. We've already got in contact with you by e-mail!
Kind regards,
Charlotte
Van Gogh Museum Shop