Reviews

8.7 / 10
327 reviews
Write a review

89% of the customers recommend this company.

Delivery speed
4/10
Ease of ordering
8/10
Information on the website
4/10
Order status updates
2/10
Response time
8/10
Customer-friendly
7/10
After sales
8/10

Andrew Mackey

5/10

Web site was good, choice and price excellent and easy to order.
BUT it is not clear that this .co.uk web site is actually for a company in the Netherlands. Not an issue if you know but if you are expecting delivery in a couple of days it is an issue. Delivery took about 7 days and this too should be made clear. Invoices were unclear, different amounts and customers should also be told that they will be charged in Euros. This often adds costs through conversion fees. Staff very helpful when called

Strengths

Choice, price, helpful staff

Improvements or suggestions

Be very clear that this is being dispatched from the Netherlands and customers will be charged in Euros - the price you see is not the price you pay as it will vary with exchange rate and fees.


Score on Wallpaperwebstore.co.uk: 2.5/5
Would you recommend this company? No
Eijffinger wallpaper