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8.7 / 10

327 reviews

89% of the customers recommend this company.

Delivery speed

6/10

Ease of ordering

6/10

Information on the website

1/10

Order status updates

6/10

Response time

6/10

Customer-friendly

6/10

After sales

1/10

Really unimpressed. Even though this company calls itself wallpaperwebstore.co.uk is is actually based in Holland. This wouldn't have been an issue, however the wallpaper paste I was sent only had instructions in Dutch so was un-usable. Then when I needed to return a roll of wallpaper it cost £10 as they don't offer free returns. THEN they claimed they didn't receive my return, despite showing them the proof of postage from the UK post office. They have not refunded me, therefore I am down by over £60. Hugely disappointed and would advise anyone to be incredibly wary of using this company.