Reviews

21RUN
8.5 / 10
516 reviews
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86% of the customers recommend this company.

Information on the website
8.8/10
Speed of delivery
8.2/10
Order convenience
8.8/10
After sale
7.8/10
Customer service
8.4/10

516 Reviews

Hrvoje

1/10

I made a few orders without any issues and at first, was very satisfied with the service. However, I regretted buying from them when I needed customer support for the first time. I ordered shoes but... I made a few orders without any issues and at first, was very satisfied with the service. However, I regretted buying from them when I needed customer support for the first time. I ordered shoes but they were too small for me, I tried them out and wanted to return them, but they did not want to take them back. They told me that it was their policy that they could do so, which is strange for some EU companies. If you are selling flagship shoes for hundreds of euros I would expect at least minimum care for your long-time customer but well... You will not get that with 21run.com. Buy somewhere else even if it's a few euros more expensive...

Strengths

Good and easy-to-use website

Improvements or tips

Improve customer service

Mr. Alan Hayes

10/10

Perfect, everything went smoothly

Tom H

10/10

Excellent

Mr. ciaran O Connell

10/10

Great

Strengths

all good

Improvements or tips

all good

Herr Tim Pushman

9/10

Excellent! Fast delivery, wide range of items.

Martin McGregor

10/10

Brilliant

Art F McGann

10/10

Fast and uncomplicated

Mr. Andrea Praolini

10/10

Reliable and fast services

Mr. Stephen Patterson

10/10

Very quick and no issues.

Zuz

8/10

Very good experience

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