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21RUN

8.5 /10

StarStarStarStarHalf star

516 reviewsWrite review

checkbox98% recommends 21RUN!

After sale
StarStarStarHalf starEmpty star
7.8/10
Customer service
StarStarStarStarEmpty star
8.4/10
Information on the website
StarStarStarStarHalf star
8.8/10
516 reviews

Hrvoje

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I made a few orders without any issues and at first, was very satisfied with the service. However, I regretted buying from them when I needed customer support for the first time. I ordered shoes but they were too small for me, I tried them out and wanted to return them, but they did not want to take them back. They told me that it was their policy that they could do so, which is strange for some EU companies. If you are selling flagship shoes for hundreds of euros I would expect at least minimum care for your long-time customer but well... You will not get that with 21run.com. Buy somewhere else even if it's a few euros more expensive...

Product of service:
03.09.2024.

Published on

Mr. Alan Hayes

StarStarStarStarStar
10/10

Perfect, everything went smoothly

Product of service:
Adidas adizero adios pro 3

Published on

Tom H

StarStarStarStarStar
10/10

Excellent

Product of service:
Altra escalante racer runners

Published on

Mr. ciaran O Connell

StarStarStarStarStar
10/10

great

Product of service:
running shoe

Published on

Herr Tim Pushman

StarStarStarStarHalf star
9/10

Excellent! Fast delivery, wide range of items.

Product of service:
Many different products over the years.

Published on

Martin McGregor

StarStarStarStarStar
10/10

Brilliant

Product of service:
Saysky top

Published on

Art F McGann

StarStarStarStarStar
10/10

fast and uncomplicated

Product of service:
OC waterproof trainers

Published on

Mr. Andrea Praolini

StarStarStarStarStar
10/10

reliable and fast services

Product of service:
Nike React Infinity Run 4 GORE-TEX

Published on

Mr. Stephen Patterson

StarStarStarStarStar
10/10

Very quick and no issues.

Product of service:
Hoka runners

Published on

Zuz

StarStarStarStarEmpty star
8/10

Very good experience

Product of service:
Nutrition

Published on

Miss Selina O Donnell

StarStarStarStarStar
10/10

Excellent. Thank you for delivering the spikes well!

Product of service:
Adidas adizero XC spikes

Published on

Mr. Ciaran Culligan

StarStarHalf starEmpty starEmpty star
5/10

Ok

Product of service:
Adidas Tekumi

Published on

Pauline Byrne

StarStarStarStarStar
10/10

Excellent

Product of service:
Water bottles

Published on

Mr. Kris Allen

StarStarStarStarStar
10/10

Good

Product of service:
Hoka Speed Gost

Published on

Mr. Tomas Heriban

StarStarStarEmpty starEmpty star
6/10

Great but !

Product of service:
Shoes

Published on

Reviews

21RUN collects company reviews at Feedback Company. The company collects reviews independently.

21RUN has achieved the following results:

  • checkAverage score: 8.5/10
  • check516 collected reviews
  • checkFirst review written on 8 maart 2018

21RUN

21RUN, World's most innovating running specialist.

Contact

21RUN

Langestraat 83

1811 JD Alkmaar

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sale
StarStarStarHalf starEmpty star
7.8/10
Customer service
StarStarStarStarEmpty star
8.4/10
Information on the website
StarStarStarStarHalf star
8.8/10
516 reviews

Hrvoje

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I made a few orders without any issues and at first, was very satisfied with the service. However, I regretted buying from them when I needed customer support for the first time. I ordered shoes but they were too small for me, I tried them out and wanted to return them, but they did not want to take them back. They told me that it was their policy that they could do so, which is strange for some EU companies. If you are selling flagship shoes for hundreds of euros I would expect at least minimum care for your long-time customer but well... You will not get that with 21run.com. Buy somewhere else even if it's a few euros more expensive...

Product of service:
03.09.2024.

Published on

Mr. Alan Hayes

StarStarStarStarStar
10/10

Perfect, everything went smoothly

Product of service:
Adidas adizero adios pro 3

Published on

Tom H

StarStarStarStarStar
10/10

Excellent

Product of service:
Altra escalante racer runners

Published on

Mr. ciaran O Connell

StarStarStarStarStar
10/10

great

Product of service:
running shoe

Published on

Herr Tim Pushman

StarStarStarStarHalf star
9/10

Excellent! Fast delivery, wide range of items.

Product of service:
Many different products over the years.

Published on

Martin McGregor

StarStarStarStarStar
10/10

Brilliant

Product of service:
Saysky top

Published on

Art F McGann

StarStarStarStarStar
10/10

fast and uncomplicated

Product of service:
OC waterproof trainers

Published on

Mr. Andrea Praolini

StarStarStarStarStar
10/10

reliable and fast services

Product of service:
Nike React Infinity Run 4 GORE-TEX

Published on

Mr. Stephen Patterson

StarStarStarStarStar
10/10

Very quick and no issues.

Product of service:
Hoka runners

Published on

Zuz

StarStarStarStarEmpty star
8/10

Very good experience

Product of service:
Nutrition

Published on

Miss Selina O Donnell

StarStarStarStarStar
10/10

Excellent. Thank you for delivering the spikes well!

Product of service:
Adidas adizero XC spikes

Published on

Mr. Ciaran Culligan

StarStarHalf starEmpty starEmpty star
5/10

Ok

Product of service:
Adidas Tekumi

Published on

Pauline Byrne

StarStarStarStarStar
10/10

Excellent

Product of service:
Water bottles

Published on

Mr. Kris Allen

StarStarStarStarStar
10/10

Good

Product of service:
Hoka Speed Gost

Published on

Mr. Tomas Heriban

StarStarStarEmpty starEmpty star
6/10

Great but !

Product of service:
Shoes

Published on

Reviews

21RUN collects company reviews at Feedback Company. The company collects reviews independently.

21RUN has achieved the following results:

  • checkAverage score: 8.5/10
  • check516 collected reviews
  • checkFirst review written on 8 maart 2018

21RUN

21RUN, World's most innovating running specialist.

Contact

21RUN

Langestraat 83

1811 JD Alkmaar

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation