Reviews

21RUN

8.5 / 10
516 reviews
Write a review

86% of the customers recommend this company.

Information on the website
8.8/10
Speed of delivery
8.2/10
Order convenience
8.8/10
After sale
7.8/10
Customer service
8.4/10

516 Reviews

Nikola Iliev Gashtarov

10/10

Perfect experience. Excellent shoes , delivered on time. Will use again the site!

Strengths

Fast delivery,excellent shoe.


John Higgins

10/10

Excellent


Mr. Evar Cortinovis

9/10

I have found a product that seems impossible to find anywhere in EU; great 👍🏻


Jan Amtoft

8/10

Fast delivery great


Mr. Serhii Susik

10/10


reliable company and excellent product!


Mr. Stefano

10/10

Top!


Mr. J. De Jong

7/10

Quiet in the beginning after ordering but at once the postman rang twice.


Mr. Dusko Milicic

8/10

Very good

Strengths

Quick response and delivery

Improvements or tips

To spread number of countries where you deliver goods


Mr. João Aguiar

1/10

Bad experience. Problem in shiping (more than 15 days waiting without receiving the item).

Strengths

Products

Improvements or tips

Improve customer service and solve issues without blaming third parties.

Reply 21RUN:

Dear Joao,
Unfortunately, your shipment experienced issues at DHL and we are still working on it. In the mean time, we issued a full refund to your PayPal account. We apologize for the...
Dear Joao,
Unfortunately, your shipment experienced issues at DHL and we are still working on it. In the mean time, we issued a full refund to your PayPal account. We apologize for the inconvenience, but hope you agree we did the right thing here.
Best regards,
21RUN
Brigitte


Amy Moore

10/10

Very easy to navigate the web shop and very quick on dispatch and delivery which is hard to find.

Strengths

Dispatched and delivered in the states timeframe