Reviews

21RUN
8.5 / 10
516 reviews
Write a review

86% of the customers recommend this company.

Information on the website
8.8/10
Speed of delivery
8.2/10
Order convenience
8.8/10
After sale
7.8/10
Customer service
8.4/10

516 Reviews

Neil Gibbs

9/10

The service from the Running shop was excellent. However, this was let down by the box being damaged, so much that I cannot use it for a xmas present and have had to purchase another box.

Improvements or tips

I have in the past ordered Trainers direct from Adidas and they put their box inside another box before postage

Adrian sabel

1/10

Terrible I’ve still not received my trainers!!!you got the address wrong and have not kept me informed of what’s happening! This is no way to do buissness! I await information!

Strengths

None

Improvements or tips

Don’t shop here

Reply 21RUN:

Dear Mr. Sabel,
Thanks for your feedback.
We are very sorry there are issues with the delivery of your order. We have used the address details that were given by you when you placed the... Dear Mr. Sabel,
Thanks for your feedback.
We are very sorry there are issues with the delivery of your order. We have used the address details that were given by you when you placed the order. Afterwards we received your phone call in which you mentioned the street name is incorrect.
We are currently in contact with GLS/Parcelforce to make sure that the order will be delivered at the right place, but this takes some time. Unfortunately we cannot work miracles, but we do our best to get as close as possible!
In case you have any further questions or remarks, please be so kind to contact us at info@running.shop and ask for Brigitte.
Best regards,
Running.shop

Jason Roberts

8/10
(Bewerkt)

Good

Strengths

Conversations with the staff in Holland was first rate

Improvements or tips

don't use GLS or Parcel Force

Alessandro

9/10

The best

Anonymously

10/10

Very quick dispatch and delivery

Seb

8/10

All good, had no troubles

Improvements or tips

Available products to be structured a bit more, categories etc

M Mallon

10/10

Quick and reliable

BOURQUARD Franck

10/10

Could not find article in France. Available on stock by yours and delivered VERY rapidly, excellent !

Strengths

delivery time and availabilty ! no stock in France !

Anonymously

9/10

Fast delivery, great product

Strengths

Fast delivery

Anonymously

10/10

Great website, checkout and service in general.

Strengths

Easy to use website, lots of sizes and good prices

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