Ok
Strengths
Product was available for immediate dispatch.
Improvements or tips
No information about delivery once dispatched. Price was slightly high. Would have preferred a slightly older model.
516 Reviews
I ordered running shoes- process was quick and easy and they arrived promptly.
Strengths
Quick easy and efficient!
Improvements or tips
Nil
Information wasn’t clear as I’ve ordered something that wasn’t what I thought, is there a way to return the item and have a refund?
Good
Strengths
Web site, response to order
Improvements or tips
Delay time from order to delivery could be improved.
Excellent.
Wrong colour headband sent . Should have been pink not red !
Very good
I have order a clear blue model. I have sent an email requesting that particular colour as soon as I could see the colour was not mentioned on my confirmation order -prior my order was shipped to...
I recently bought a pair of Brooks Ghost 11 running shoes from Running Shop and I'm very happy with my purchase. They are my first propper running shoe and they are extremely comfortable. They were...
Strengths
Fast and efficient delivery. Very polite when I spoke to the company by telephone.
Improvements or tips
It could be a bit clearer to the customer that the product is being shipped from Holland although I did realise this when researching the website.
Ordered a pair of Brooks trainers on the Tuesday morning by Thursday morning they were with me. Excellent service, would recommend them and will definitely use them again
Strengths
Great fast delivery