Reviews

21RUN

8.5 / 10
516 reviews
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86% of the customers recommend this company.

Information on the website
8.8/10
Speed of delivery
8.2/10
Order convenience
8.8/10
After sale
7.8/10
Customer service
8.4/10

516 Reviews

Joanne Dickinson

1/10

I have only had one email , the company that are carrying my item is in another language so not very good if ordered from the uk

Improvements or tips

There is no correspondence, or email.to get in touch with you or from you


Oliver Crossley

6/10

Item has not yet arrived

Strengths

Item of stock everywhere else

Improvements or tips

Better tracking options and delivery updates


Adam Hill

6/10

Still haven’t received my parcel over a week from ordering.

Improvements or tips

More clear on delivery . If there are delays maybe some communication .


James Simmonds

6/10
(Bewerkt)

Unfortunately I am yet to receive the parcel. It was passed to courier on the 16th December, which was several days before the border to UK closed due to Covid. Despite several emails I have no idea... Unfortunately I am yet to receive the parcel. It was passed to courier on the 16th December, which was several days before the border to UK closed due to Covid. Despite several emails I have no idea where the parcel is, or if it will ever arrive. I also emailed the courier but they haven't even bothered to respond.
Parcel arrived just after Xmas. Company were responsive to messages, let down by a poor courier service.

Improvements or tips

Use a different courier


Gus Allison

2/10

Terrible

Strengths

Nothing

Improvements or tips

Actually deliver my order, it never came


Darryn Ashford

2/10

Not very good at all, still haven’t received my items


Joe Watts

5/10

Shopping experience was okay online but product still hasn’t been delivered and is sat with the courier.

Delivered was advised for last Friday 18th Dec now the 23rd Dec so not in time for...
Shopping experience was okay online but product still hasn’t been delivered and is sat with the courier.

Delivered was advised for last Friday 18th Dec now the 23rd Dec so not in time for Xmas


Gustavo Teixeira

8/10

Good experience, although delivery took longer than expected, but customer service always kept me updated on my order status.

Strengths

Customer service always kept me updated on my order status.


M Fernie

10/10

Very good


Robert Mast

10/10

Great. Fast delivery helpful phone operator.

Strengths

Great selection of products

Improvements or tips

Some when calling and being put on hold the voice message is in Dutch.