1075 Reviews
Great experience
Strengths
quick to respond, quick to ship, items well packed
I was looking for a small fireplace screen to fit our historic coal-burning fireplace and was having no luck until I came across Charles’ website. After having much difficulty looking elsewhere,...
Strengths
Many options, quality product, easy website, great communications with seller, fast shipping
Improvements or suggestions
None
Je recommande vivement ce site, découvert par hasard, car les produits proposés sont de belle facture et le service y est excellent .
Superb service and item was as described, but even better - professionally polished!
Strengths
Fast. Accurate description of product. A good value.
Improvements or suggestions
Can't think of any way.
Ordered a fireback based on pictures on the website. Received it 3 days after ordering across the world.
Strengths
Straightforward oredering process, prompt delivery, nice fireback.
Improvements or suggestions
none
Très jolie plaque de cheminée, conforme à la description
Excellent. Easy to navigate website, accurate description, surprisingly fast delivery
Highly recommend this company for the number and variety of firebacks, the accurate photos, and the excellent service.
Strengths
Had a personal email from Charles offering to answer any questions. Photos were excellent. 3 day shipping.
Improvements or suggestions
I went on the website multiple times to look at the firebacks. Each time I had to put in anew my criteria. Saving my criteria would have saved time. Sometimes I would change one of the categories...