Easy to navigate website, beautiful products, lovely shopping experience all round.
Strengths
the products themselves. Great photography
Improvements or suggestions
they could make some custom items - such a fire accessory brushes?
1075 Reviews
Uitstekend
Very quick delivery, excellent communication on when to expect delivery.
Strengths
Helpful website, speedy service, good customer.
Excelente servicio
Very easy to order and Charles is a pleasure to work with! Ordered my one of a kind fireback on Thursday and received it on a Monday.
Strengths
Very easy to order and Charles is a pleasure to work with! Ordered my one of a kind fireback on Thursday and received it on a Monday.
Wir haben uns sehr gefreut so eine aussagekräftige Internetseite gefunden zu haben. Sie ist umfangreich, strukturiert und hat eine gute Kundenorientierung. Super!
Sehr gut
Fabulous experience. Rapid delivery to the US and a great addition to our hearth!
Strengths
Wide selection.
Improvements or suggestions
I would like to see more fireboxes which are hard to get in the US. Also, perhaps better photos on the website, particularly of finials and andiron details.
Great experience overall!