Feedback Company

Antratek Electronics

9.2 /10

StarStarStarStarHalf star

624 reviewsWrite review

checkbox96% recommends Antratek Electronics!

After sales
StarStarStarStarHalf star
9.4/10
Customer friendliness
StarStarStarStarHalf star
9.2/10
Delivery speed
StarStarStarStarHalf star
9.2/10
624 reviews

Ivaylo Panayotov

StarStarStarStarStar
10/10

excellent

Improvements or suggestions
none
Strengths
delivery from sparkfun to EU

Published on

Benoit THIMISTER

StarStarStarStarHalf star
9/10

not able to connect directly

Improvements or suggestions
use USB-C to USB to allow connection by cable if needed.
Strengths
led

Published on

Niksa Barlovic

StarStarStarStarStar
10/10

Good fast shipping

Do you have any comments about the chosen carrier?
Great
Strengths
fast shipping
Improvements or suggestions
Include vat in display price for eu customers

Published on

Momir Grgec

StarStarStarStarHalf star
9/10

All clear and intuitive.

Strengths
well-organized web shop
Improvements or suggestions
Nothing

Published on

Vincenzo Ciano

StarStarStarStarStar
10/10

Good supplier

Improvements or suggestions
Nothing
Strengths
Reliability

Published on

Geoffrey JEGAT

StarStarStarStarStar
10/10

Perfect

Improvements or suggestions
French language
Strengths
Specific product availability

Published on

Aleksei Narvanen

StarStarStarStarHalf star
9/10

Simple and easy

Improvements or suggestions
Everything is clear
Strengths
Informative

Published on

DTU Skylab

StarStarStarStarStar
10/10

Found unique components!

Improvements or suggestions
Keep gathering good and up-to-date electronic
Strengths
It was a first purchase for me - redirected from another web site

Published on

Yann

StarStarStarEmpty starEmpty star
6/10

1 month to deliver

Improvements or suggestions
delivery
Strengths
price

Published on

Answer Antratek Electronics

Dear Yann, First and foremost, we would like to sincerely thank you for your patience and extend our apologies for the lack of clarity regarding the status of your order. Unfortunately, your package was lost by DHL while being transported from the manufacturer to our warehouse, a situation that is entirely beyond our control. As soon as we noticed that the delivery was delayed, we immediately contacted DHL to determine the exact status of the package. Unfortunately, it took some time before we received a concrete response from them, which meant we were unable to provide you with a definitive update in the meantime. Additionally, the product in question was not in stock, which prevented us from immediately sending you a replacement shipment. We deeply regret that these circumstances have caused uncertainty and inconvenience on your end, and we offer our sincere apologies for this. Should you have any further questions or require additional information, please do not hesitate to contact us. Kind regards, Team Antratek

Answered on

Dan Giuca

StarStarStarStarStar
10/10

An excellent store with high-quality products, fair prices, outstanding customer service, and fast delivery – highly recommended!

Improvements or suggestions
Perfect service, no suggestions – I will definitely return!
Strengths
Excellent customer service – friendly, prompt, and professional staff, always ready to help with any question or issue!

Published on

Vladimíra Keselicová

StarStarStarStarStar
10/10

excellent

Strengths
quality equipment
Improvements or suggestions
I dont have
Do you have any comments about the chosen carrier?
No

Published on

Tibor Balla

StarStarStarStarStar
10/10

Everything went well

Strengths
Speed, accuracy
Improvements or suggestions
None

Published on

Laurids Kirkeby

StarStarStarHalf starEmpty star
7/10

Nice and easy to order and check out - delivery time unbearable long.

Improvements or suggestions
Option to select other delivery couriers or priority delivery to avoid delivery to take 14 days by ground handling
Strengths
Good choice of goods - competitive prices

Published on

Régis LAVIELLE

StarStarStarStarStar
10/10

Perfect

Strengths
Very fast
Improvements or suggestions
Perfect

Published on

Martin Kirknes

StarEmpty starEmpty starEmpty starEmpty star
2/10

Bad, slow expensive shipping.

Strengths
Its not a strength to nag on the customer in a feedback form Witherspoon required fields. Trist is customer feedback, not an exam.
Improvements or suggestions
Please offer a shipping option other than dpt. We pay premium for a snail paced derivery service. 14 days to ship a package from netherlands to norway is a joke.

Published on

Answer Antratek Electronics

Dear Mr. Kirknes, Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience caused by the delay and your negative experience with our shipping service. Upon investigation, we discovered that there was an issue in our system that caused your order to get delayed. I am pleased to inform you that this problem has now been resolved, and we have taken measures to ensure smoother processing for future orders. We deeply regret that this has impacted your experience with us, and we truly value your feedback. It helps us improve and provide better service to our customers. We hope to have the opportunity to serve you better in the future and rebuild your trust in our service. If there is anything further we can do for you, please do not hesitate to reach out. Team Antratek

Answered on

Reviews

Antratek Electronics collects company reviews at Feedback Company. The company collects reviews independently.

Antratek Electronics has achieved the following results:

  • checkAverage score: 9.2/10
  • check624 collected reviews
  • checkFirst review written on 14 March 2014

Antratek Electronics

Antratek Electronics is distributor of embedded electronics and industrial automation. We represent over 30 manufacturers for the Benelux and Germany. Over the last 25 years, Antratek has been known its innovative and affordable products, including excellent service. We do not only supply to industry, but also to educational institutes and individuals.

Contact

Antratek Electronics

's-Gravenweg 318-G

2911BK Nieuwerkerk aan den IJssel

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarHalf star
9.4/10
Customer friendliness
StarStarStarStarHalf star
9.2/10
Delivery speed
StarStarStarStarHalf star
9.2/10
624 reviews

Ivaylo Panayotov

StarStarStarStarStar
10/10

excellent

Improvements or suggestions
none
Strengths
delivery from sparkfun to EU

Published on

Benoit THIMISTER

StarStarStarStarHalf star
9/10

not able to connect directly

Improvements or suggestions
use USB-C to USB to allow connection by cable if needed.
Strengths
led

Published on

Niksa Barlovic

StarStarStarStarStar
10/10

Good fast shipping

Do you have any comments about the chosen carrier?
Great
Strengths
fast shipping
Improvements or suggestions
Include vat in display price for eu customers

Published on

Momir Grgec

StarStarStarStarHalf star
9/10

All clear and intuitive.

Strengths
well-organized web shop
Improvements or suggestions
Nothing

Published on

Vincenzo Ciano

StarStarStarStarStar
10/10

Good supplier

Improvements or suggestions
Nothing
Strengths
Reliability

Published on

Geoffrey JEGAT

StarStarStarStarStar
10/10

Perfect

Improvements or suggestions
French language
Strengths
Specific product availability

Published on

Aleksei Narvanen

StarStarStarStarHalf star
9/10

Simple and easy

Improvements or suggestions
Everything is clear
Strengths
Informative

Published on

DTU Skylab

StarStarStarStarStar
10/10

Found unique components!

Improvements or suggestions
Keep gathering good and up-to-date electronic
Strengths
It was a first purchase for me - redirected from another web site

Published on

Yann

StarStarStarEmpty starEmpty star
6/10

1 month to deliver

Improvements or suggestions
delivery
Strengths
price

Published on

Answer Antratek Electronics

Dear Yann, First and foremost, we would like to sincerely thank you for your patience and extend our apologies for the lack of clarity regarding the status of your order. Unfortunately, your package was lost by DHL while being transported from the manufacturer to our warehouse, a situation that is entirely beyond our control. As soon as we noticed that the delivery was delayed, we immediately contacted DHL to determine the exact status of the package. Unfortunately, it took some time before we received a concrete response from them, which meant we were unable to provide you with a definitive update in the meantime. Additionally, the product in question was not in stock, which prevented us from immediately sending you a replacement shipment. We deeply regret that these circumstances have caused uncertainty and inconvenience on your end, and we offer our sincere apologies for this. Should you have any further questions or require additional information, please do not hesitate to contact us. Kind regards, Team Antratek

Answered on

Dan Giuca

StarStarStarStarStar
10/10

An excellent store with high-quality products, fair prices, outstanding customer service, and fast delivery – highly recommended!

Improvements or suggestions
Perfect service, no suggestions – I will definitely return!
Strengths
Excellent customer service – friendly, prompt, and professional staff, always ready to help with any question or issue!

Published on

Vladimíra Keselicová

StarStarStarStarStar
10/10

excellent

Strengths
quality equipment
Improvements or suggestions
I dont have
Do you have any comments about the chosen carrier?
No

Published on

Tibor Balla

StarStarStarStarStar
10/10

Everything went well

Strengths
Speed, accuracy
Improvements or suggestions
None

Published on

Laurids Kirkeby

StarStarStarHalf starEmpty star
7/10

Nice and easy to order and check out - delivery time unbearable long.

Improvements or suggestions
Option to select other delivery couriers or priority delivery to avoid delivery to take 14 days by ground handling
Strengths
Good choice of goods - competitive prices

Published on

Régis LAVIELLE

StarStarStarStarStar
10/10

Perfect

Strengths
Very fast
Improvements or suggestions
Perfect

Published on

Martin Kirknes

StarEmpty starEmpty starEmpty starEmpty star
2/10

Bad, slow expensive shipping.

Strengths
Its not a strength to nag on the customer in a feedback form Witherspoon required fields. Trist is customer feedback, not an exam.
Improvements or suggestions
Please offer a shipping option other than dpt. We pay premium for a snail paced derivery service. 14 days to ship a package from netherlands to norway is a joke.

Published on

Answer Antratek Electronics

Dear Mr. Kirknes, Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience caused by the delay and your negative experience with our shipping service. Upon investigation, we discovered that there was an issue in our system that caused your order to get delayed. I am pleased to inform you that this problem has now been resolved, and we have taken measures to ensure smoother processing for future orders. We deeply regret that this has impacted your experience with us, and we truly value your feedback. It helps us improve and provide better service to our customers. We hope to have the opportunity to serve you better in the future and rebuild your trust in our service. If there is anything further we can do for you, please do not hesitate to reach out. Team Antratek

Answered on

Reviews

Antratek Electronics collects company reviews at Feedback Company. The company collects reviews independently.

Antratek Electronics has achieved the following results:

  • checkAverage score: 9.2/10
  • check624 collected reviews
  • checkFirst review written on 14 March 2014

Antratek Electronics

Antratek Electronics is distributor of embedded electronics and industrial automation. We represent over 30 manufacturers for the Benelux and Germany. Over the last 25 years, Antratek has been known its innovative and affordable products, including excellent service. We do not only supply to industry, but also to educational institutes and individuals.

Contact

Antratek Electronics

's-Gravenweg 318-G

2911BK Nieuwerkerk aan den IJssel

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation