Reviews

Antratek Electronics
9.2 / 10
603 reviews
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96% of the customers recommend this company.

Delivery speed
9.2/10
Ease of ordering
9.4/10
Information on the website
9/10
Customer friendliness
9.2/10
Order status updates
9.2/10
Response time
9.4/10
After sales
9.4/10

603 Reviews

Darko Velkavrh

10/10

Good

Kampschreur

8/10

As expected

Strengths

Fast delivery

Improvements or suggestions

Get rid of the 'two euros delivery cost but you might not receive the package'.

Yannik Brändle

9/10

After making a mistake while ordering the customer service reacted really fast and the shippment and the product has been shipped quickly

Strengths

Quick Customer Service
Quick Shipment

Improvements or suggestions

- On the orders page the spereate items should be clickable and linked to the product page (so you can get to the descriptions of ordered items easier)
- When registering as a new user don't... - On the orders page the spereate items should be clickable and linked to the product page (so you can get to the descriptions of ordered items easier)
- When registering as a new user don't send the password out in clear text. Besides that being a security issue in itself, that doesn't make me feel that you handle the password securely in the backend as well...
- And maybe there is a way to make the difference between shipping and billing adress more obvious. I forgot about the billing address when I ordered the first time.

Reply Antratek Electronics:

Dear Yannik Brändle,
Thanks you very much for your positive review.
We can tell you have some suggestions to improve our website.
1)
On the orders page the separate items should be... Dear Yannik Brändle,
Thanks you very much for your positive review.
We can tell you have some suggestions to improve our website.
1)
On the orders page the separate items should be clickable
We don’t exactly understand what you mean. On the product overview pages all the products are clickable and also in de cart. Could you specify it for us and maybe with screenshots? You can send us an e-mail to info@antratek.com.
2)
Password in e-mail
We have solved this a few days ago but please don’t worry about security. It’s only visible in your e-mail and not in the backend for me or my colleagues. Besides we use secure connections and Magento uses encryptions for the passwords. We even passed the ForusP Secure test a few weeks ago for our BeCommerce certificate.
3)
Difference between shipping and billing address
That is a good point and we will take a look at it. Do you mean in the account section or at checkout?
Again thank you very much for the great review and input. If you have more ideas or questions please don’t hesitate to contact us.
Kind regards,
Antratek Electronics

CENFIM

10/10

Very good

Strengths

Quick response

Sumit Wadhwa

9/10

I had a great experience with Antratek

Strengths

I had a great experience buying with Antratek

Darius

10/10

Fast order processing, fast deliver, good quality.

Strengths

Online ordering quality and speed

T. B.

10/10

Very positive.

Strengths

Having items in stock that were not available elsewhere in the EU. Competitive prices.

ROGER

8/10

Fluent

Strengths

availability of products

marc

10/10

Excellent service

Strengths

Prompt delivery; excellent products

Improvements or suggestions

A wider choice of components would be welcome

Henrik L

8/10

Order and delivery worked perfect

Strengths

Many items to choose from, most was not avaiable in my country

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