Feedback Company

Antratek.com

9.2 /10

StarStarStarStarHalf star

611 reviewsWrite review

checkbox98% recommends Antratek.com!

After sales
StarStarStarHalf starEmpty star
7/10
Customer friendliness
StarStarStarStarHalf star
9.2/10
Delivery speed
StarStarStarStarHalf star
9.2/10
612 reviews

Tibor Balla

StarStarStarStarStar
10/10

Everything went well

Customer friendliness
5
Which shipping method did you choose?
DPD
After sales
5

Published on

Laurids Kirkeby

StarStarStarHalf starEmpty star
7/10

Nice and easy to order and check out - delivery time unbearable long.

Delivery speed
1
Order status updates
3.5
Improvements or suggestions
Option to select other delivery couriers or priority delivery to avoid delivery to take 14 days by ground handling

Published on

Régis LAVIELLE

StarStarStarStarStar
10/10

SPAM Perfect

Shipping:
Improvements or suggestions
Perfect
Customer friendliness
5

Published on

Martin Kirknes

StarEmpty starEmpty starEmpty starEmpty star
2/10

Bad, slow expensive shipping.

Information on the website
3.5
Strengths
Its not a strength to nag on the customer in a feedback form Witherspoon required fields. Trist is customer feedback, not an exam.
After sales
-1

Published on

Answer Antratek.com

Dear Mr. Kirknes, Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience caused by the delay and your negative experience with our shipping service. Upon investigation, we discovered that there was an issue in our system that caused your order to get delayed. I am pleased to inform you that this problem has now been resolved, and we have taken measures to ensure smoother processing for future orders. We deeply regret that this has impacted your experience with us, and we truly value your feedback. It helps us improve and provide better service to our customers. We hope to have the opportunity to serve you better in the future and rebuild your trust in our service. If there is anything further we can do for you, please do not hesitate to reach out. Team Antratek

Answered on

Antonio Vaccaro Medialink s.r.l

StarStarEmpty starEmpty starEmpty star
4/10

None updates after order confirmation..

Did you appreciate having the option to select a carrier?
Order status updates
1.5
After sales
2

Published on

Csaba Kiss Dunakontroll Ltd Hungary

StarStarStarStarStar
10/10

The best!

Strengths
Quick delivery, good prices.
Response time
5
Which shipping method did you choose?

Published on

Georgios Georgiou/ SIGNALGENERIX LTD

StarStarStarStarStar
10/10

The best European online vendor for NVIDIA, and not only.

Information on the website
5
Did you appreciate having the option to select a carrier?
Shipping:

Published on

DT

StarStarStarStarStar
10/10

Spare parts from Asia producer, delivered promptly and in perfect state.

After sales
-1
Shipping:
Order status updates
4

Published on

Niamh Ward

StarStarStarEmpty starEmpty star
6/10

A little bit disappointed with the long delivery time as website indicated the product was in stock.

Order status updates
2
After sales
-1
Shipping:

Published on

Philippe Duchein

StarStarStarStarStar
10/10

Perfect

Response time
5
Your experience with Antratek Electronics in one sentence:
Perfect
Order status updates
5

Published on

Microbot di Prosseda Mirko

StarStarStarStarStar
10/10

Everythimg was ok

Do you have any comments about the chosen carrier?
Recommendation
Nee
Rating (in stars)
5

Published on

Roberto Pozzi / ELCOSYS Ltd

StarStarStarStarStar
10/10

Excellent after-sales service, with very quick responses.

After sales
5
Order status updates
5
Shipping:

Published on

Patrik Mana

StarStarStarStarStar
10/10

super, all ok

Shipping:
Ease of ordering
5
Your experience with Antratek Electronics in one sentence:
super, all ok

Published on

Antonio Martínez Picar

StarStarStarStarStar
10/10

Quick, efficient, to the point

Shipping:
Your experience with Antratek Electronics in one sentence:
Quick, efficient, to the point
Delivery speed
5

Published on

BRANKO CEHNER

StarStarStarStarHalf star
9/10

excelent

Strengths
excelent service
Information on the website
4.5
Do you have any comments about the chosen carrier?

Published on

Reviews

Antratek.com collects company reviews at Feedback Company. The company collects reviews independently.

Antratek.com has achieved the following results:

  • checkAverage score: 9.2/10
  • check611 collected reviews
  • checkFirst review written on 14 maart 2014

Antratek.com

Antratek Electronics is distributor of embedded electronics and industrial automation. We represent over 30 manufacturers for the Benelux and Germany. Over the last 25 years, Antratek has been known its innovative and affordable products, including excellent service. We do not only supply to industry, but also to educational institutes and individuals.

Contact

Antratek.com

's-Gravenweg 318-G

2911BK Nieuwerkerk aan den IJssel

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarHalf starEmpty star
7/10
Customer friendliness
StarStarStarStarHalf star
9.2/10
Delivery speed
StarStarStarStarHalf star
9.2/10
612 reviews

Tibor Balla

StarStarStarStarStar
10/10

Everything went well

Customer friendliness
5
Which shipping method did you choose?
DPD
After sales
5

Published on

Laurids Kirkeby

StarStarStarHalf starEmpty star
7/10

Nice and easy to order and check out - delivery time unbearable long.

Delivery speed
1
Order status updates
3.5
Improvements or suggestions
Option to select other delivery couriers or priority delivery to avoid delivery to take 14 days by ground handling

Published on

Régis LAVIELLE

StarStarStarStarStar
10/10

SPAM Perfect

Shipping:
Improvements or suggestions
Perfect
Customer friendliness
5

Published on

Martin Kirknes

StarEmpty starEmpty starEmpty starEmpty star
2/10

Bad, slow expensive shipping.

Information on the website
3.5
Strengths
Its not a strength to nag on the customer in a feedback form Witherspoon required fields. Trist is customer feedback, not an exam.
After sales
-1

Published on

Answer Antratek.com

Dear Mr. Kirknes, Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience caused by the delay and your negative experience with our shipping service. Upon investigation, we discovered that there was an issue in our system that caused your order to get delayed. I am pleased to inform you that this problem has now been resolved, and we have taken measures to ensure smoother processing for future orders. We deeply regret that this has impacted your experience with us, and we truly value your feedback. It helps us improve and provide better service to our customers. We hope to have the opportunity to serve you better in the future and rebuild your trust in our service. If there is anything further we can do for you, please do not hesitate to reach out. Team Antratek

Answered on

Antonio Vaccaro Medialink s.r.l

StarStarEmpty starEmpty starEmpty star
4/10

None updates after order confirmation..

Did you appreciate having the option to select a carrier?
Order status updates
1.5
After sales
2

Published on

Csaba Kiss Dunakontroll Ltd Hungary

StarStarStarStarStar
10/10

The best!

Strengths
Quick delivery, good prices.
Response time
5
Which shipping method did you choose?

Published on

Georgios Georgiou/ SIGNALGENERIX LTD

StarStarStarStarStar
10/10

The best European online vendor for NVIDIA, and not only.

Information on the website
5
Did you appreciate having the option to select a carrier?
Shipping:

Published on

DT

StarStarStarStarStar
10/10

Spare parts from Asia producer, delivered promptly and in perfect state.

After sales
-1
Shipping:
Order status updates
4

Published on

Niamh Ward

StarStarStarEmpty starEmpty star
6/10

A little bit disappointed with the long delivery time as website indicated the product was in stock.

Order status updates
2
After sales
-1
Shipping:

Published on

Philippe Duchein

StarStarStarStarStar
10/10

Perfect

Response time
5
Your experience with Antratek Electronics in one sentence:
Perfect
Order status updates
5

Published on

Microbot di Prosseda Mirko

StarStarStarStarStar
10/10

Everythimg was ok

Do you have any comments about the chosen carrier?
Recommendation
Nee
Rating (in stars)
5

Published on

Roberto Pozzi / ELCOSYS Ltd

StarStarStarStarStar
10/10

Excellent after-sales service, with very quick responses.

After sales
5
Order status updates
5
Shipping:

Published on

Patrik Mana

StarStarStarStarStar
10/10

super, all ok

Shipping:
Ease of ordering
5
Your experience with Antratek Electronics in one sentence:
super, all ok

Published on

Antonio Martínez Picar

StarStarStarStarStar
10/10

Quick, efficient, to the point

Shipping:
Your experience with Antratek Electronics in one sentence:
Quick, efficient, to the point
Delivery speed
5

Published on

BRANKO CEHNER

StarStarStarStarHalf star
9/10

excelent

Strengths
excelent service
Information on the website
4.5
Do you have any comments about the chosen carrier?

Published on

Reviews

Antratek.com collects company reviews at Feedback Company. The company collects reviews independently.

Antratek.com has achieved the following results:

  • checkAverage score: 9.2/10
  • check611 collected reviews
  • checkFirst review written on 14 maart 2014

Antratek.com

Antratek Electronics is distributor of embedded electronics and industrial automation. We represent over 30 manufacturers for the Benelux and Germany. Over the last 25 years, Antratek has been known its innovative and affordable products, including excellent service. We do not only supply to industry, but also to educational institutes and individuals.

Contact

Antratek.com

's-Gravenweg 318-G

2911BK Nieuwerkerk aan den IJssel

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation