Two days before the move i received an e mail the delivery day could not be made as agreed and was postponed to two days later. That of course was unacceptable and this decision was reversed....Two days before the move i received an e mail the delivery day could not be made as agreed and was postponed to two days later. That of course was unacceptable and this decision was reversed. However, the move was a rush job from then on with the Atlas employees under constant time pressure to make other deadlines. The involved employees in the move were very helpful and professional but i felt short changed by the company.
Maria
7/10
Good but communication can improve
Abigail Robinson
9/10
We have had an excellent experience with Atlas Movers and would definitely use Atlas again. Movers were very efficient, careful and polite. And everyone we spoke with at Atlas throughout the moving...We have had an excellent experience with Atlas Movers and would definitely use Atlas again. Movers were very efficient, careful and polite. And everyone we spoke with at Atlas throughout the moving process was very helpful.
PPalmen
10/10
Everything went smooth
NL
9/10
Excellent service. Everything was packed and loaded quickly and safely, unloading the next day went much faster than expected. Very easy move.
EMA
8/10
Good
Philip Allison
7/10
Very Professional
Rodrigo Cunha
6/10
Below the expectation. Visit and inspection went well and was peofessionaly done. But on day of move the staff was not aware of what had been discussed and agreed on inspection day (some belongings...Below the expectation. Visit and inspection went well and was peofessionaly done. But on day of move the staff was not aware of what had been discussed and agreed on inspection day (some belongings to the landlord that were mixed with ours and hence were not to be packed - we were told red stickers would be brought so we could affix those, but there were no red stickers and accidentaly the staff packed items from the owner which were charged by the owner on the check out). Also although we clearly stated we did not want to have rooms packed in same boxes, there were kids clothes packed with adults, shoes and decoration together, etc. We only realized that upon unpacking - and this is a nightmare when you have boxes spread by room and have to re-arrange items that were not belonging together. There were more breakables than we had in our international move. But staff was friendly and also aftersales was very positive and helpful.
