Reviews

9 / 10
333 reviews
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94% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9/10
Customer-friendly
9/10
After sales
8.6/10

333 Reviews

Anonymously

10/10

Very helpful and efficient.

Strengths

Show discounted price after costing the job. Not later in the order process.


Tricia Neal

10/10

Very good.

Strengths

You can't!!

Improvements or suggestions

I struggled to find this on Google and had to look up the name of the company as I had used them before. I put in 'Perfect Bound books' but would suggest many people would not find this.
The...
I struggled to find this on Google and had to look up the name of the company as I had used them before. I put in 'Perfect Bound books' but would suggest many people would not find this.
The name is too similar to a lot of other businesses.


Treegee

10/10

Excellent and really stress-free experience. Very impressed with the whole service and letting me know an exact time when the ordered product would arrive.

Strengths

The only tiny thing is that I would find it slightly easier to pay for the printing/product at the time of ordering, rather than later with a separate email, but that is a very minor thing!

Improvements or suggestions

Printing, on-line printing


Anonymously

10/10

Easy

Strengths

An electronic proof would have been useful.
Flyer cutting was patchy.

Improvements or suggestions

Cannot remember


Tom

10/10

Excellent service, fast and good quality

Improvements or suggestions

Online printing


Peter Billingham

10/10

I am delighted with the rapid turnround I get from CopyShop. Unfortunately the UK staff do not understand how to send a Paypal invoice. Fortunately the lady at Nextprint in Holland does, so I just... I am delighted with the rapid turnround I get from CopyShop. Unfortunately the UK staff do not understand how to send a Paypal invoice. Fortunately the lady at Nextprint in Holland does, so I just have to go back to her to pay. I must congratulate Copyshop on detecting the fault in my last order and resending it without my having to ask.

Improvements or suggestions

Don't remember


Anonymously

10/10

Excellent

Improvements or suggestions

I think i used the words "document printing"


Nicola Hamilton

2/10

Stressful. Ordered on website. Delivery dates inaccurate. Constantly had to chase updates. Customer service brisk, unapologetic and slow. Phone number never connected.

Strengths

Be honest on website about delivery dates. Accuracy is essential. I was left not knowing if I should source another printer or not.
Improve customer service. An apology would have been...
Be honest on website about delivery dates. Accuracy is essential. I was left not knowing if I should source another printer or not.
Improve customer service. An apology would have been appreciated.

Improvements or suggestions

Document Printer uk


Anonymously

10/10

Will always use them - Great service

Strengths

--

Improvements or suggestions

Online print shop


CJC VAN BOKSTEL

10/10

Very positive! Despite a mistake that was made with my last order, Everything has been resolved to my full satisfaction. Professional communication via telephone ( easy to speak in dutch) and for... Very positive! Despite a mistake that was made with my last order, Everything has been resolved to my full satisfaction. Professional communication via telephone ( easy to speak in dutch) and for the rest see my review rating

Thanks again for delivering a wonderful product

Strengths

Not really

Improvements or suggestions

I typed in "copyshop"