Reviews

9 / 10
333 reviews
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94% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9/10
Customer-friendly
9/10
After sales
8.6/10

333 Reviews

Lynden Hall

2/10

Terrible, you knew there was a problem when the item was not delivered, you was supposed to ring your delivery people to find out why and get back to me, you didn't!!! I'm still waiting for a call

Strengths

Maybe ring people back when they have a problem, I'm still waiting for a call back

Improvements or suggestions

Copying


Anonymously

8/10

I received amazing customer service, unfortunately due to the limited paper options I couldn't order in the end.

Strengths

It would be great if there were more paper options. I couldn't order my booklet because the white paper only comes in 80gsm and 250gsm. If there was a 180gsm I would have loved to order this and... It would be great if there were more paper options. I couldn't order my booklet because the white paper only comes in 80gsm and 250gsm. If there was a 180gsm I would have loved to order this and many future projects from you. A square booklet option would also be amazing.

Improvements or suggestions

I don't remember which keywords I used but I did find you with Google. So what you're doing works.


Anonymously

6/10

Aggravating because of the difficulty if contacting any human being for checking, complaining about late delivery, or the suggested discount to make up for these things but good in so far as it was... Aggravating because of the difficulty if contacting any human being for checking, complaining about late delivery, or the suggested discount to make up for these things but good in so far as it was cheap and you did grant me compensation.

Strengths

There is no pint in promising delivery on a given date if you can't manage it - and you MUST reply to emails within 24 hrs

Improvements or suggestions

Online printing service


M Gilburt

8/10

Overall we remain very satisfied with the service provided by Copyshop UK. Suggest use of the word (despatched" instead of "delivered" and improved packaging.

Strengths

E-mail used the word "delivered) - I suggest that you change this to say "despatched"; calendars were received on 7th December as opposed to "4th".

Packaging could be improved; the...
E-mail used the word "delivered) - I suggest that you change this to say "despatched"; calendars were received on 7th December as opposed to "4th".

Packaging could be improved; the 27 A3 calendar order made for a quite heavy parcel and a corner was damaged resulting in two calendars arriving with spiral slightly damaged.

Improvements or suggestions

Not appropriate on this occasion as your services were used last year and a follow-up e-mail was received in good time.


Anonymously

8/10

Generally goood, and quite swift, although they didn't make it clear that they were based in the Netherlands despite being called 'Copyshop UK'

Strengths

Make location clearer, and also use expected delivery dates, not dispatch dates.

Improvements or suggestions

Online Printing Company


Peter Billingham

10/10

Good - Will come back

Strengths

It was not clear at the time of ordering the copies quite how you were expecting payment

Improvements or suggestions

How can I print a file on the internet


Anonymously

8/10

Easy to order, prompt delivery and good service.

Strengths

The payment process seems unnecessarily drawn out. I'd much prefer to pay on purchase or immediately get paypal option for payment. The website doesn't make it clearly obvious what the payment... The payment process seems unnecessarily drawn out. I'd much prefer to pay on purchase or immediately get paypal option for payment. The website doesn't make it clearly obvious what the payment process is - i had to search for it. Also, option given for delivery a bit confusing - i was under the impression that they'd be delivered on the monday but in fact they weren't printed til that day.

Improvements or suggestions

A4 colour printing


Ipswich Winter Night Shelter

10/10

Excellent service and quality printing

Improvements or suggestions

Printing copies


Anonymously

10/10

Fantastic company! Great quality and fast delivery!


whatsup

10/10

Excellent!

Improvements or suggestions

print pages for delivery