Website not used this time - I re-ordered by phone
Invoice was not emailed to me after order delivered, but was sent as soon as I sent an email asking for it a week later.
copyshop.co.uk
Good customer care.
did not know of website, as previously used copy shop
did not search
Ease of comprehension
My package was delayed by several days. I would have appreciated being advised of this.
Previous customer
Speed, quality, price
None
Used before
Paper
Pay on website. Provide proofs.
Easy to follow website, I have placed a number of orders now and they always delivery really quickly.
Maybe a digital proof of the booklet layout could be handy, although I gave instructions and they turned out correct so not a problem.
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Ease of ordering, fair prices, checking of orders
Invoices should show use of a discount code to show money off
Printing uk delivery
Easy to order
It would be nice to be able to edit an existing order, prior to printing
N/A
Very easy to use and see the cost
Would like to be able to save files for repeat orders, and have more information on different types of paper
Recommended by word of mouth and searched for 'copyshop'.
Good turn around and good prices with regular discounts
The Invoice/ Reminder cycle is sometimes shoddy and not thought through - see above re December orders
Copyshop