Reviews

Hollandbikeshop.com
8.3 / 10
237 reviews
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86% of the customers recommend this company.

Delivery speed
8.4/10
Ease of ordering
8.8/10
Information on the website
8.6/10
Order status updates
8.2/10
Response time
8.4/10
Customer-friendly
8.4/10
After sales
8/10

237 Reviews

Anonymously

9/10

Very fast service!
Only disadvantage is that the parcel was dropped next to the post boxes, in the general part of the building. Luckily nobody took my parcel and it was still there when I... Very fast service!
Only disadvantage is that the parcel was dropped next to the post boxes, in the general part of the building. Luckily nobody took my parcel and it was still there when I came home.

Strengths

Speed

Improvements or suggestions

Provide the option of choosing a delivery place. So you pick up the parcel when it suits you.

Anonymously

10/10

Good experience

Strengths

Stocked products hard to find elsewhere

Improvements or suggestions

Excellent

Fredrik

8/10

In stock and fast!

Strengths

Found items in stock and delivery was fast. Or could have been fast....

Improvements or suggestions

Items packed and shipped very fast, arriving in Sweden quickly. But DHL didn't have my telephone number and code details to my door, resulting in return to DHL facility where nothing really... Items packed and shipped very fast, arriving in Sweden quickly. But DHL didn't have my telephone number and code details to my door, resulting in return to DHL facility where nothing really happened until I phoned and could make arrangement for delivery, 4 days later. Suggestion; clearer on what kind of delivery (in this case someone has to be present during working hours). And not miss to furnish the transport company with details of the recipient.

Anonymously

10/10

Very good fast and effeicent

Anonymously

9/10

Easy ordering, delivered the next day. What more do you want?

Improvements or suggestions

I didn’t get a tracking link, would be useful!

Richard

10/10

Excellent. I have tried repeatedly to purchase these spares in the uk and have found that no one stocks them. Holland bike shop are quick and very good communicators . I’m very happy

Strengths

Fast delivery and excellent comma

Improvements or suggestions

An

Anonymously

8/10

Easy access, to all bike parts.

Anonymously

3/10

I have been waiting a week for my delivery to arrive on my order costing over €100!! I have emailed customer service and received no reply

Strengths

Price

Improvements or suggestions

Reply to customers!!!

Anonymously

10/10

All good

Strengths

Arrived quickly

Anonymously

8/10

Good

Strengths

good website - lots of products and choices

Improvements or suggestions

shipping cost are more expensive that others - ok for multiple or larger purchases

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