Reviews

8.3 / 10
237 reviews
Write a review

86% of the customers recommend this company.

Delivery speed
8.4/10
Ease of ordering
8.8/10
Information on the website
8.6/10
Order status updates
8.2/10
Response time
8.4/10
Customer-friendly
8.4/10
After sales
8/10

237 Reviews

Anonymously

10/10

Outstanding service! Super quick delivery to UK thank you

Strengths

Super quick delivery to the UK


Anonymously

10/10

Excellent

Strengths

Easy to do business with


Anonymously

6/10

It was OK .

Strengths

Fast

Improvements or suggestions

Prices always need to be competitive


Adrian Zevenbergen

4/10

Subject order number (398563), received shipping confirmation on August 1, two weeks later not yet received

Strengths

Quick email response

Improvements or suggestions

Slow delivery (in France), two weeks afternotice of shipment, the product has not been received


Anonymously

10/10

Excellent service all round

Strengths

Communication from receipt of order and despatch date was excellent

Improvements or suggestions

Maybe provide tracking information so it may be possible to find out exactly when delivery is going to be made as I was out when they tried first thing but could have been in had I known


Anonymously

10/10

Ordered panniers that arrived speedily.

Strengths

efficiency and speed of delivery

Improvements or suggestions

nothing


Anonymously

10/10

Great service. Good product.

Strengths

Tracking service


Anonymously

10/10

Good product, as described in the website,delivery on time


Anonymously

10/10

Excellent

Strengths

I found a bike part on the website easily and it arrived (in the UK) much quicker than I expected

Improvements or suggestions

None


Anonymously

10/10

Positive and easy

Strengths

Easy to navigate website, great range of products.