Reviews

Liftinggear-shop
8.9 / 10
239 reviews
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95% of the customers recommend this company.

239 Reviews

Anonymously

7/10

Good

Dave Nicholson

8/10

The quality of the product and value for money was very good.
Communications with the company were not brilliant but at the end of the day the hoist was good value

Anonymously

10/10

Good quality item, quick delivery

Brian Jeffery

9/10

Excellent

Geraldine

8/10

I have used the online chat , and it was very easy to order the part that I wanted.

Roderick Wheeler

1/10

Absolute rubbish. I placed an order online but the website does not have clear address lables so the UK postcode was missing. They still shipped it out to some random address in the UK via DHL - who... Absolute rubbish. I placed an order online but the website does not have clear address lables so the UK postcode was missing. They still shipped it out to some random address in the UK via DHL - who of course could not deliver. Despite several emails they are not prepared to help and now charge me for a missed delivery and I still do not get any goods. Useless

Reply Liftinggear-shop:

Dear Sir,
Thank you for your Review,
We have sent you an email but unfortunately were not allowed to receive a response.
We do not quite understand what you mean by „They still... Dear Sir,
Thank you for your Review,
We have sent you an email but unfortunately were not allowed to receive a response.
We do not quite understand what you mean by „They still shipped it ouot to some random address“
The package has been sent to the address that you have specified as shipping address.
If you have any questions or comments about the order, we ask you to reply to our email / send us an email.
-
Liftinggear-shop Team

Anonymously

8/10

The web site is clear, no problem.

Quentin DULAKE

2/10

My experience has been awful. Full of disappointment. I ordered a single lifting eye. When I ordered it I could not find any reference to when it would be delivered but it said available in stock.... My experience has been awful. Full of disappointment. I ordered a single lifting eye. When I ordered it I could not find any reference to when it would be delivered but it said available in stock. If you are ordering from a UK company, something is “in stock” and then you pay £10 DHL delivery charge you expect it within a couple of days. I have been waiting two weeks and no sign of it. I have emailed the company chasing it up and have had no responses whatsoever.

How do you operate like this? No clarity on deliveries and zero customer service.

Please can someone let me know what’s going on. I desperately need the item

Reply Liftinggear-shop:

Hi Quentin,
Thank you for the review
We have been in contact since your review and send the following:
We did reply to your e-mail you just did not fill in the correct e-mail address... Hi Quentin,
Thank you for the review
We have been in contact since your review and send the following:
We did reply to your e-mail you just did not fill in the correct e-mail address so we could not contact you.

When you placed an order our lead time to the UK was 5-7 workdays. This was mentioned on the website when you placed an order.

We are a company in the Netherlands this is why freight costs are 10 GBP.
Please let us know if you have any questions!
With kind regards,
Team Liftinggear shop.

David Brooks

10/10

Looking to purchase spring load balances, website easy to find and navigate. ordered on line, paid and goods delivered within 5 days

ULTIMATE RACE CARS

10/10

Excellent service, straightforward ordering, quick delivery.

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