Reviews

Marcs-Golfshop
9.6 / 10
16 reviews
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100% of the customers recommend this company.

16 Reviews

Michel Corthouts, GM EastNets

10/10

Our experience was fantastic, professional, detailed, on time, qualitative and with a lot of patience from Marcs-Golfshop with our changes and special requests.

Are there any points of improvement?

None today.
Maybe more choices in balls, or possibility to have balls sold only in USA like Callaway Chrome yellow. But is more a detail.

Anonymously

8/10

Very. good.

Are there any points of improvement?

Your website said delivery would be in 2 to 3 working days. Mine took 5. I would suggest changing the website to say 5 so you have a little room to play with. That way if you are early the... Your website said delivery would be in 2 to 3 working days. Mine took 5. I would suggest changing the website to say 5 so you have a little room to play with. That way if you are early the client is super excited and if not you still meet expectations.
If all your customers are like me they are excited to receive the club and can be disappointed when it doesn't arrive within the time you allot.
Other than that Thank you very much, The putter is paying for itself already and I've only used it once.

Reply Marcs-Golfshop:

Thank you for your review. I'am sorry about the longer shipping but the shipping delays we put on our website are for shipment to an adress in Europe as we do 95% of our business here. We do not... Thank you for your review. I'am sorry about the longer shipping but the shipping delays we put on our website are for shipment to an adress in Europe as we do 95% of our business here. We do not usually ship a golf club to Canada which does take a bit longer, I'am sorry.

Bob from Brussels

10/10

A good experience, good timely service.

Are there any points of improvement?

I can't see how you could improve, you were very good and gave sone very relevant advice.

William Prescott

10/10

Very easy to deal with and excellent prices

Are there any points of improvement?

None

Anonymously

10/10

Fantastic - quick, easy and reliable.

Michael maher

8/10

Excellent and very efficient

Are there any points of improvement?

Transport charge was high

Reply Marcs-Golfshop:

Dear Mr. Maher,
Thank you for your review. I agree that the shipping charges to Dublin Ireland are high but I'am afraid there is not much we can do about that. We only charged you part of the... Dear Mr. Maher,
Thank you for your review. I agree that the shipping charges to Dublin Ireland are high but I'am afraid there is not much we can do about that. We only charged you part of the actual charges we pay to our transport company.
Marc Loeffen

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