327 reviewsWrite review
97% recommends Wallpaperwebstore.co.uk!
Fraudsters, using false advertising
Disappointing and misleading
Fantastic! Ordered with no problems and arrived on the other side of the world in New Zealand in 9 working days. Saved 35% on retail price here (includes cost of shipping and duty). Only advice I’d give is to avoid domestic duty if you can. It would’ve been cheaper for us to do 2 smaller orders to avoid duty and pay for shipping twice, rather than pay duty here in NZ
Extremely bad experience, had to pay 45 pounds to clear shipment from customs. Website has UK domain so I expected there won’t be any customs charges. I took 2 weeks to receive the item.
Not great. Ended up paying duty on my wallpaper which cost more in total then buying from my country. No one emailed back from customer support so I had to call instead
Very very poor
Disgusted
Ordering and payment easy. Item arrived in good time and was in good condition.
poor
Very poor. Company don't explain that orders will be delayed at UK customs with additional charges to be paid. Bad customer service.
Not great. Delivery time advertised as 2-5 days and it took 17 (with no communication about this). Shipping stated as £0 and I was then asked to pay £60 for import duty and collection fees before the delivery could be made. I realise this is because the UK is now (sadly) no longer a member of the EU but the potential for these charges should have been made clear at the time of order. I made a complaint about these things and was told that the costs were because UK is outside of the EU and the price I paid was tax free (not at all clear when I ordered). Re the delay in delivery they just said the shippers were busy. I accept these are not the fault of the company but if there’s a huge delay to delivery time and a huge import fee to be paid there should be a warning on the website. I would not have ordered from this company had I known.
Poor - ordered over 2 weeks ago but not arrived. Emailed query about delivery date but no response and I don’t know what to do
OK
Excellent service. Good quality product. Discount when buying bulk.
Excellent - could not have been better!
Wallpaperwebstore.co.uk collects company reviews at Feedback Company. The company collects reviews independently.
Wallpaperwebstore.co.uk has achieved the following results:
Average score: 8.7/10327 collected reviewsFirst review written on 27 september 2015Wallpaperwebstore.co.uk
Dorpsstraat 11
3299 BB Maasdam
To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.
Fraudsters, using false advertising
Disappointing and misleading
Fantastic! Ordered with no problems and arrived on the other side of the world in New Zealand in 9 working days. Saved 35% on retail price here (includes cost of shipping and duty). Only advice I’d give is to avoid domestic duty if you can. It would’ve been cheaper for us to do 2 smaller orders to avoid duty and pay for shipping twice, rather than pay duty here in NZ
Extremely bad experience, had to pay 45 pounds to clear shipment from customs. Website has UK domain so I expected there won’t be any customs charges. I took 2 weeks to receive the item.
Not great. Ended up paying duty on my wallpaper which cost more in total then buying from my country. No one emailed back from customer support so I had to call instead
Very very poor
Disgusted
Ordering and payment easy. Item arrived in good time and was in good condition.
poor
Very poor. Company don't explain that orders will be delayed at UK customs with additional charges to be paid. Bad customer service.
Not great. Delivery time advertised as 2-5 days and it took 17 (with no communication about this). Shipping stated as £0 and I was then asked to pay £60 for import duty and collection fees before the delivery could be made. I realise this is because the UK is now (sadly) no longer a member of the EU but the potential for these charges should have been made clear at the time of order. I made a complaint about these things and was told that the costs were because UK is outside of the EU and the price I paid was tax free (not at all clear when I ordered). Re the delay in delivery they just said the shippers were busy. I accept these are not the fault of the company but if there’s a huge delay to delivery time and a huge import fee to be paid there should be a warning on the website. I would not have ordered from this company had I known.
Poor - ordered over 2 weeks ago but not arrived. Emailed query about delivery date but no response and I don’t know what to do
OK
Excellent service. Good quality product. Discount when buying bulk.
Excellent - could not have been better!
Wallpaperwebstore.co.uk collects company reviews at Feedback Company. The company collects reviews independently.
Wallpaperwebstore.co.uk has achieved the following results:
Average score: 8.7/10327 collected reviewsFirst review written on 27 september 2015Wallpaperwebstore.co.uk
Dorpsstraat 11
3299 BB Maasdam
To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.
