Reviews

Obelink.co.uk
9.5 / 10
1216 reviews
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97% of the customers recommend this company.

Delivery speed
9.6/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9.2/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9.2/10

1216 Reviews

Clare johnson

10/10

Easy to use website and check out. Fast delivery. Good quality item.

Strengths

Competitive prices. Lots of information available on website including product reviews.

Peter Perry

10/10

Very satisfied with the company

Strengths

The quality of the awning we purchased. How easy to add extras required and how fast the delivery service was,many thanks

Abid

2/10

Having submitted my home address with the wrong house number, I immediately emailed back explaining the situation and giving the right house number. I recieved an email to say that the number was... Having submitted my home address with the wrong house number, I immediately emailed back explaining the situation and giving the right house number. I recieved an email to say that the number was changed and my order will be coming to the right address. Well, it didn't!! Obelink.co.uk hadn't changed the house number at all, contradicting what they said in the email. After arguing with DPD, the UK courier, they said the problem lay at the source. I emailed obelink.co.uk, and how their incompetence had ruined a great weekend, weeks in the planning. They sent a on line reply basically saying they had problems with the computer system, sorry for any inconvenience. Thier was no offer to try and make it up, I was so fed up. I again emailed my frustration asking someone from obelink.co.uk to call me as per their automated response ... "if you have any further queries ... blah blah blah". No one did call me back to discuss this let alone send me a further email.
Awful customer care from this company, and clearly more profit orientated than customer satisfaction. DO NOT BUY FROM HERE!!!

Strengths

After a lack of customer satisfaction, NONE.

Anonymously

10/10

Excellent product and service , super quick delivery, would highly recommend.

David

8/10

Cheaper than everyone else, don't get ripped of on ebay as the product will have listing fees added and someone pays for that.

Strengths

very fast delivery to uk.
i brought the scale to measure my 3.500kg tipper seem fairly accurate give or take 100kg, im still comparing it to different weighbridges that i use, problem is... very fast delivery to uk.
i brought the scale to measure my 3.500kg tipper seem fairly accurate give or take 100kg, im still comparing it to different weighbridges that i use, problem is who,s right, as many weighbridges are different none are fully correct. but at least i now have a fair idea. think i got ripped of the other day to the tune of 300kg, that,s nearly 50 pounds in money to me, needless to say i wont be going back to the site i tipped at.

peter

2/10

Experience is very bad. I've got defected tent. They want to force the customer to repair the tent by himself. At all there is no word sorry. They do not want to full repay for returning delivery of... Experience is very bad. I've got defected tent. They want to force the customer to repair the tent by himself. At all there is no word sorry. They do not want to full repay for returning delivery of defected tent.

Robert Ewing

8/10

Satisfactory transaction completed after item missing from package. English department resolved the problem efficiently.
The packaging for the replacement tent pole was excellent, if this... Satisfactory transaction completed after item missing from package. English department resolved the problem efficiently.
The packaging for the replacement tent pole was excellent, if this standard of packing had been applied initially the items would have been better protected and the tent pole would not have slipped out and the rock pegs case would not have been broken.

Strengths

Range of products offered. Efficient English department. International delivery.

DAVID

2/10

QUICK DELIVERY BUT ITEM APPEARS OPENED AND REPACKED, FOUND PARTS MISSING, INFORMED CUSTOMER SERVICES BUT NO RESPONSE TO MAILS AND NO REPLACEMENT OF MISSING PARTS. THEY ARE HAPPY TO TAKE PAYMENT BUT... QUICK DELIVERY BUT ITEM APPEARS OPENED AND REPACKED, FOUND PARTS MISSING, INFORMED CUSTOMER SERVICES BUT NO RESPONSE TO MAILS AND NO REPLACEMENT OF MISSING PARTS. THEY ARE HAPPY TO TAKE PAYMENT BUT CUSTOMER SERVICE IS ABYSMAL. DO NOT EXPECT ANY RESOLUTION IF PROBLEMS FOUND. WILL STICK TO UK ONLY SUPPLIERS

Strengths

JUST THE REASONABLE DELIVERY SPEED.

N HURLEY

2/10

Terrible experience, have been sold an awning and poles which were not compatible with each other, resulted in bent poles and no offer of refund or replacement from suppliers. Disgusting company... Terrible experience, have been sold an awning and poles which were not compatible with each other, resulted in bent poles and no offer of refund or replacement from suppliers. Disgusting company and service.

Strengths

The website looked good.

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