F.G Hibma
Super bedrijf alles perfect gedaan en afgeleverd
- Rating (in stars)
- 5
- Was communication with our team clear?
- 5
- After sales
Super bedrijf alles perfect gedaan en afgeleverd
I am happy to work with professional. I have tranquility that everything going correct. Highly recommend SCL Rotterdam
I want to list the log I kept for my dealing with SCL Rotterdam; then you can judge whether or not you want to use this company: 1. The vehicle was picked up at my house in Germany on 29 Feb 2024. 2. I was led to believe that I would get my vehicle delivered to me at the latest on 22 March (per 2 Feb email). 3. I was told that once my vehicle was picked up, it would take 20-25 days under normal circumstances (per 2 Feb email). 4. The container that my Jeep would be on was not booked until 22 March (per 22 March. email). SCL Rotterdam had my vehicle for 23 days before it was even booked to come back to the USA. 5. After several attempts to ask my vehicle’s whereabouts, I was told, "I would have updates shortly.” Fearing my vehicle had been stolen due to the lack of communication, I contacted my insurance company for guidance. Once I informed Rotterdam SCL of this action, they started to give me updates (per 3 Apr email). 6. As of May 10, I still did not have my vehicle, nor have I been contacted to inform me when I will receive it. (promised 22 March – today is 10 May = 49 days late, and counting). 7. I did my due diligence and planned my family’s logistics for the 22 March date. I had to extend my rental vehicle to compensate for the time gap ($3,222). 8. If it weren’t for the grace of the freight-receiving entity, I would never have had any tracking information regarding my vehicle (emails can be provided upon request). 9. Vehicle arrived on 16 May (55 days late). The driver told me that if it wasn’t for the freight-receiving entity in Baltimore, I wouldn’t have gotten my vehicle for at least 10 more days. The inside of my vehicle had mold growing on the seats and smelled like mildew. I had to immediately get my car washed both inside and out. 10. A receiving fee of $2,465 was assessed that was not included in the fee, although it was highlighted in the contract that there would be a receiving fee (read the fine print), the total (just for shipment) ended up totaling $7,643.09 which is roughly half of what my vehicle is worth. If you add up the cost of the rental car extension, I paid $10, 865.09 for this. 11. The company offered me a 100 Euro discount for my troubles (per 14 May email). I respectfully declined.
Simple, honest and perfect
Fast and furious. Actually just a good employee who are responding and willing to help
Best pros on the market! Highly recommended!
Great service end to end and loved working with everyone from SCL. Covered all my needs with importing my car from the US. Would recommend to anyone doing the same. They offered a few helpful additional services but were not pushy about them when I declined some of them. Very respectful and supportive throughout the entire process and really take care of everything.
Excellent work, from A to Z. A door to door shipment, from Canada to Germany.
Very professional, helpful and friendly. My car was picked up in Amsterdam and taken to Rotterdam where it was placed in a container with 2 other cars. Once it arrived in Charlo son US the car was released without any damage. A great job SCL.
Will stand by you!!
Friendly and paid attention.
Very professional. Very good communication all along the way. I highly recommend them
Amazing people and service!
Won't cover damage to my car
SPAM They always kept us informed of each step they took to send our 250 Ford PK to California; which arrived in the same conditions in which we delivered it. It is the best company we have found to send a vehicle from abroad, specifically from France via Rotterdam. The best service since it came out until it was delivered to us in San Diego, CA.
SCL Rotterdam collects company reviews at Feedback Company. The company collects reviews independently.
SCL Rotterdam has achieved the following results:
To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.
Super bedrijf alles perfect gedaan en afgeleverd
I am happy to work with professional. I have tranquility that everything going correct. Highly recommend SCL Rotterdam
I want to list the log I kept for my dealing with SCL Rotterdam; then you can judge whether or not you want to use this company: 1. The vehicle was picked up at my house in Germany on 29 Feb 2024. 2. I was led to believe that I would get my vehicle delivered to me at the latest on 22 March (per 2 Feb email). 3. I was told that once my vehicle was picked up, it would take 20-25 days under normal circumstances (per 2 Feb email). 4. The container that my Jeep would be on was not booked until 22 March (per 22 March. email). SCL Rotterdam had my vehicle for 23 days before it was even booked to come back to the USA. 5. After several attempts to ask my vehicle’s whereabouts, I was told, "I would have updates shortly.” Fearing my vehicle had been stolen due to the lack of communication, I contacted my insurance company for guidance. Once I informed Rotterdam SCL of this action, they started to give me updates (per 3 Apr email). 6. As of May 10, I still did not have my vehicle, nor have I been contacted to inform me when I will receive it. (promised 22 March – today is 10 May = 49 days late, and counting). 7. I did my due diligence and planned my family’s logistics for the 22 March date. I had to extend my rental vehicle to compensate for the time gap ($3,222). 8. If it weren’t for the grace of the freight-receiving entity, I would never have had any tracking information regarding my vehicle (emails can be provided upon request). 9. Vehicle arrived on 16 May (55 days late). The driver told me that if it wasn’t for the freight-receiving entity in Baltimore, I wouldn’t have gotten my vehicle for at least 10 more days. The inside of my vehicle had mold growing on the seats and smelled like mildew. I had to immediately get my car washed both inside and out. 10. A receiving fee of $2,465 was assessed that was not included in the fee, although it was highlighted in the contract that there would be a receiving fee (read the fine print), the total (just for shipment) ended up totaling $7,643.09 which is roughly half of what my vehicle is worth. If you add up the cost of the rental car extension, I paid $10, 865.09 for this. 11. The company offered me a 100 Euro discount for my troubles (per 14 May email). I respectfully declined.
Simple, honest and perfect
Fast and furious. Actually just a good employee who are responding and willing to help
Best pros on the market! Highly recommended!
Great service end to end and loved working with everyone from SCL. Covered all my needs with importing my car from the US. Would recommend to anyone doing the same. They offered a few helpful additional services but were not pushy about them when I declined some of them. Very respectful and supportive throughout the entire process and really take care of everything.
Excellent work, from A to Z. A door to door shipment, from Canada to Germany.
Very professional, helpful and friendly. My car was picked up in Amsterdam and taken to Rotterdam where it was placed in a container with 2 other cars. Once it arrived in Charlo son US the car was released without any damage. A great job SCL.
Will stand by you!!
Friendly and paid attention.
Very professional. Very good communication all along the way. I highly recommend them
Amazing people and service!
Won't cover damage to my car
SPAM They always kept us informed of each step they took to send our 250 Ford PK to California; which arrived in the same conditions in which we delivered it. It is the best company we have found to send a vehicle from abroad, specifically from France via Rotterdam. The best service since it came out until it was delivered to us in San Diego, CA.
SCL Rotterdam collects company reviews at Feedback Company. The company collects reviews independently.
SCL Rotterdam has achieved the following results:
To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.