Reviews

9.3 / 10
75 reviews
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95% of the customers recommend this company.

Information on the website
9/10
Expertise of our service
9.2/10
Service response time
9.4/10
Was communication with our team clear?
9.2/10

75 Reviews

DAVID ANTHONY DOUGAN

10/10

ROY was very helpful and friendly and made sure my car was transported to Ireland on time.I would highly recommend this company and its efficient and friendly staff.

Strengths

Efficent and friendly customer service

Improvements or suggestions

None


STEFAN WISNIEWSKI

10/10

Excellent

Strengths

personal service from Slaven and the team - all was planned efficiently .

Improvements or suggestions

all was communicated to me in a very timely manner throughout.
slaven was extremely helpful and explained thoroughly the elements and progress through car importation


Craig H

10/10

The total journey from speaking to Jeffrey regarding my quotation and requirements, to Daphne managing the process of my import I couldn't of been any happier. They are diligent, professional and... The total journey from speaking to Jeffrey regarding my quotation and requirements, to Daphne managing the process of my import I couldn't of been any happier. They are diligent, professional and care which is definitely a rarity today.

Strengths

Professional knowledge, take time to cover everything in detail, great communication throughout each stage which really puts your mind at ease.

Improvements or suggestions

Keep doing what you're doing.


Lei Zhang

9/10

Very satisfied with the service from SCL. Mr. Slaven Tomi? has been very helpful answering questions and updating progress.

Strengths

Transparent communication, smooth operation and providing car modification for registration in NL

Improvements or suggestions

Confused about car registration requirement.


Tigran

10/10

Custom clearance and obtaining Dutch registration and plates for a car brought from Russia

Strengths

All worries are taken over by the SCL.

Improvements or suggestions

0


Pierre-Henry GUILLOT

10/10

Excellent experience, meeting very high expectations!

Strengths

Communication, flexibility and friendliness of staff are outstanding

Improvements or suggestions

Keep the good business running as is now (focused on the customer) and do not "change & modernise" for the sake of it as is common practice in almost every company.


Anubhav Mohiley

10/10

Great experience and very helpful SCL employees. Mario made our car transfer process from Germany the NL very smooth. Also the process went very fast.

Strengths

Correct information and handled the bureaucracy very well.

Improvements or suggestions

Keep up the good work


Wilhelm Lehnhardt

10/10

From beginning till end, I had a very positive experience. The employees at SCL are experts in their field, and Highly focused on their customers.

Strengths

Professional, quick response times, very pleasant experience

Improvements or suggestions

Maybe it’s just me, but when I buy something on amazon I want to have a clear overview of when my package arrives. It would be 6/5 if I’d get status on everything without asking. Like every time... Maybe it’s just me, but when I buy something on amazon I want to have a clear overview of when my package arrives. It would be 6/5 if I’d get status on everything without asking. Like every time there is a event eg.: unloading, transportation etc. I’d just get a short notification. Then I don’t have to call, nor waste time of SCL employees. On the other hand, maybe a guide what to fill in forms for 3th party logistics. That would again, save time and unnecessary questions/phone calls. But overall, good job.


SCL Rotterdam

10/10

Extremely helpful & insightful

Strengths

Customer service & knowledge of import

Improvements or suggestions

None


Vince Zandbelt

10/10

After calling numerous companies I decided SCL was the right fit for us! They had my fathers 90th birthday gift picked up at the sellers home, a 1956 DKW fully restored motorcycle.
The...
After calling numerous companies I decided SCL was the right fit for us! They had my fathers 90th birthday gift picked up at the sellers home, a 1956 DKW fully restored motorcycle.
The transportation went great from the Netherlands to Canada unfortunately, not of any fault of SCL but rather a Canadian 3rd party port exam company, the bike was held hostage in Montréal because of bureaucratic red tape and a stalemate between the other vehicle owners & the exorbitant fees that were passed on to us by the 3rd party inspection company.
Fortunately after 2 months of a stalemate, SCL stepped up & broke the logjam, they went to bat for us and made everything correct!
Special thanks to Melissa & Daniel for their over and above work to make this all come together mere days between my fathers birthday and my parents 60th anniversary.
Here’s a link to a video presentation of our special family heirloom.

https://youtu.be/BqeBWukNAAQ

Strengths

Worked with us along the entire process, good communication.

Improvements or suggestions

Better partnerships with overseas parties