Very good
Strengths
Gorgeous wild landscapes and lots of animals sighted.
Improvements or suggestions
Advise that the animals have access to the fields and that they frequently reach the field.
Gorgeous wild landscapes and lots of animals sighted.
Advise that the animals have access to the fields and that they frequently reach the field.
Website, response time, trip suited on our requests
Improvements: Choose better car company (Bushtracker is not adequate for Botswana, see email in a few days)
Suggestions: More detailed day by day information on the trip on the Excel file.
* Bushlore are great. Very helpful when we had fuel leak issue with car.
* The route and campsites were great, although we don’t know what other options there were.
* Sunrock and...
* After picking up the car from Bushlore we had to drive back south to Sunrock to sleep. If there is another option further north for first night that might be more convenient.
* Car voucher...
All is very clear and it's very nice to have a personnal counsellor to chat with about your trip.
nothing so say
Personal involvement of Hans and the experience the company brings to planning and arranging trip.
Being able to change culture of NWR - joking!
High knowledge of country, experiences and places to stay.
The only minor thing was, that in Nxai National Park there weren‘t many animals because of the time of the year. In retrospect we would have not made that trip necessarily. We don’t know if this...
personal care and support during the whole time
don't let up! ;-)
When the airlines changed our schedule by two days, Hans was quick to incorporate the changes into a new trip. We found that the What's App call with Hans prior to the trip was very helpful and...
There was lots of time for relaxed self-game drives between campsites in Etosha NP but it felt far more rushed in the delta of Botswana, where more of the day is spent doing some challenging driving...
Personal attention, well-organized, outstanding recommendations, continuous support as needed.
No suggestions. It was all great.
Efficiency-Reactivity
Just perfect