Reviews

Selfdrive4x4.com
9.6 / 10
55 reviews
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100% of the customers recommend this company.

Delivery speed
9.6/10
Ease of ordering
9.4/10
Information on the website
9/10
Order status updates
9.4/10
Response time
9.4/10
Customer-friendly
9.6/10
After sales
9.2/10

55 Reviews

Janusz Feret

10/10

Our trip was prepared very professionally. We used an app that was very helpful. We didn't have any problems with vouchers or entrances to national parks. The itinerary met our expectations. The... Our trip was prepared very professionally. We used an app that was very helpful. We didn't have any problems with vouchers or entrances to national parks. The itinerary met our expectations. The employees of the car rental company were very helpful, friendly and professional.

Strengths

The most helpful thing is offline app.
The itinerary was very interesting.

Improvements or suggestions

1. In the description of our trip (20th of November) was a mistake. There is: "After the Makalamabedi Vet Gate, turn left and follow the Kuke fence". But the Makalambedi Gate is on the road to... 1. In the description of our trip (20th of November) was a mistake. There is: "After the Makalamabedi Vet Gate, turn left and follow the Kuke fence". But the Makalambedi Gate is on the road to Motopi (direction Gweta). The passed this gate and after we realized that it is a wrong way. We had to come back to Maun, turn left and then we were on the right road. We reached the Kuke Vet Gate, turn left and followed the Kuke fence to the Tsau Gate.
2. We had some problems with GPS in our car. We had to reset it very often. We needed to use paper map. GPS in two others cars were OK.

Andy Clark

10/10

An amazing trip with particularly well chosen campsites and lodges. None of the overnight stops disappointed. The route was stunning, manageable distances each day and just superb scenery and... An amazing trip with particularly well chosen campsites and lodges. None of the overnight stops disappointed. The route was stunning, manageable distances each day and just superb scenery and wildlife viewing. A very good hire 4x4, well equipped and very good condition. The only issue was with the satnav which did take a bit of sorting out. Otherwise was excellent.

Strengths

Really well chosen lodges and campsites.

Improvements or suggestions

The phone app is very good and useful. I know it is still in development. More of it needs to be downloadable onto your phone so that it doesn’t disappear when you don’t have WiFi.

Neville James

10/10

Really positive. Booking of the campsites in particular was very helpful and we got great spots.

Strengths

Knowledge of the parks / roads and general facilities in Botswana

Improvements or suggestions

None really

Andrea

10/10

Fantastic planned trip

Strengths

the route was great

Improvements or suggestions

.

Ludger

10/10

We had a great trip as result of a perfect, highly professional arrangement

Strengths

Detailed documentation, great customer support and a really good App

Improvements or suggestions

Night before car return should be in a lodge instead of camping

Sebastian Sonntag

10/10

Very friendly and helpful. planned the tour exactly according to our wishes and this in a short notice

Strengths

makes an individual iternary according to your wishes. everything was as we wished. plus you get an app with all the information you need as well as tipps and highlights.

Improvements or suggestions

not really on their side but the camping compartement of the trucks could be slightly improved

Matthew Spillings

10/10

From start to finish a genuine once in a life time experience

Strengths

The options of where to go and tailoring them

Improvements or suggestions

None

Stephen House

9/10

Namibia and Botswana Self Drive

Strengths

Knowledge, local contacts and information provided. App is very useful also

Improvements or suggestions

The Mall in Windhoek is not recommended to enter by Bushlore due to height restrictions

Isabel Schwarz

10/10

The experience was outstanding. From the first contact, to the preparations prior to the trip, up to the trip itself everything was super professional, customer-focused and we greatly benefited from... The experience was outstanding. From the first contact, to the preparations prior to the trip, up to the trip itself everything was super professional, customer-focused and we greatly benefited from the team’s experience in Botswana. During the trip (13 days Botswana) everything worked out super smoothly and the route, as well as the camp sites were perfectly selected.

Strengths

- Transparency and availability of all information through the Dropbox folder
- Pre trip call to ask questions
- Route planning and detailed day by day itinerary
- Selection of... - Transparency and availability of all information through the Dropbox folder
- Pre trip call to ask questions
- Route planning and detailed day by day itinerary
- Selection of wonderful campsites
- Experience and availability to ask questions at any time during the trip
- Stunning price-value ratio

Improvements or suggestions

- Camping in Chobe Safari Lodge was not a good experience (camp grounds are tiny, it’s super dense and crowded and lots of annoying animals)

Jesel

10/10

The planning of the trip was excellent. A good mix between traveltime and things to see. The support and contact was efficient and fast.

Strengths

The app for the trip is very well designed and easy to use.

Improvements or suggestions

There was no visible option to use ithe app offline - this would help a lot.

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